Assistant Store Leader (Assistant Manager)

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

401k plan

RRSP plan

Premium pay for holidays worked

Paid PTO Plans

comprehensive health coverage

Monthly bonus/incentive potential

Tuition Reimbursement

Adoption assistance

Job Description

7-Eleven, an iconic family of brands and a leader in the convenience retail industry, boasts over 86,000 locations worldwide. Known for revolutionizing convenience, restaurant services, and fuel sales, 7-Eleven is dedicated to innovation and customer satisfaction. The company's core mission is to be the customer's first choice by consistently providing seamless shopping experiences through cutting-edge technology and a customer-focused approach. With a strong emphasis on culture and community impact, 7-Eleven empowers its employees to "activate awesome"—encouraging them to bring their best to each store and community they serve. This global enterprise thrives on fostering opportunities for growth, recognizing talent, and creating a supportive work environment that advances both professional and personal development. 7-Eleven’s philosophy values internal promotion, giving every team member a chance to rise within the company and succeed in various roles.

The Assistant Store Leader role at 7-Eleven in Lansing, Michigan, is an excellent opportunity for individuals who enjoy teamwork and have prior supervisory experience. This position, often referred to as Assistant Manager, offers full-time hours and competitive pay, putting an emphasis on leadership and management skills. As an Assistant Store Leader Trainee, you will be integral to the daily operations of the store, supporting the Store Leader in all aspects of store management. This includes overseeing customer service efforts, employee training, and coaching to ensure the highest standards are maintained and each customer visit is exceptional.

You will also play a key role in maintaining store safety, cleanliness, and inventory management, making sure all products are well-stocked and the environment is presentable. Additionally, the role demands competency in cash handling and fuel transactions, as well as actively promoting the company’s loyalty program to enhance customer retention. Being adept in merchandising and marketing program implementation is also part of your responsibilities, contributing directly to the store's sales performance and customer engagement.

7-Eleven offers a comprehensive benefits package including 401k and RRSP plans, paid time off, premium holiday pay, health coverage, monthly bonuses, tuition reimbursement, and adoption assistance. The company’s commitment to employee success is reflected in its strong training programs designed to empower you with the skills required to excel in leadership and management. This position is an excellent career stepping stone for those looking to grow within a globally recognized brand and make an impact in the convenience retail space. Join 7-Eleven and be part of a dynamic team that values dedication, innovation, and community service while providing meaningful career development opportunities.

Job Requirements

Ability to oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
Ability to assist in implementing all merchandising and marketing programs
Competency in cash handling, fuel transactions, and promoting our loyalty program
Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock
Excellent oral and written communication and intrapersonal skills
Proficient computer knowledge including Microsoft Word and Excel
A high school diploma or GED is preferred but not required for candidates that have at least one year of retail management experience
A valid driver’s license from the state of residence while maintaining automotive liability insurance during course of employment
The ability to multi-task, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds

Job Qualifications

High school diploma or GED preferred but not required with at least one year of retail management experience
Demonstrated supervisory experience
Ability to train and coach employees
Strong communication skills both oral and written
Proficient computer knowledge including Microsoft Word and Excel
Ability to multi-task and handle physical demands of standing, bending, reaching, and lifting up to 50 pounds
Valid driver’s license and automotive liability insurance

Job Duties

Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
Assist in implementing all merchandising and marketing programs
Handle cash, fuel transactions, and promote the loyalty program
Maintain a clean, safe environment by complying with health and sanitation procedures and ensuring the store is presentable and stocked
Communicate effectively with team members and customers through excellent oral and written skills
Utilize computer skills to manage store operations including Microsoft Word and Excel