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Assistant Store Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

diverse work culture
competitive pay
Weekly Payroll
Early wage access
associate discounts
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Career Development

Job Description

Albertsons Companies is a leading grocery retailer operating a wide network of stores across northern California, northwestern Nevada, and Hawaii under well-known banners such as Safeway, Andronico's, Vons, and Pak 'n Save Foods. The Northern California Division support office, located in Pleasanton, CA, supports operations of 285 retail stores, emphasizing a people-oriented business approach. Albertsons is recognized for its commitment to providing exceptional customer service and creating a diverse, inclusive work culture where employees are valued and supported throughout their career journeys. The company prides itself on its comprehensive benefits packages and competitive pay, reinforcing the importance of employee well-being and development. Albertsons also offers various employee programs such as weekly payroll, early wage access, associate discounts, and paid time off benefits, making it a sought-after employer in the retail grocery sector.

The Assistant Store Director position at Albertsons Companies plays a crucial leadership role within the retail store environment. Alongside the Store Director, the Assistant Store Director is responsible for executing the day-to-day operations of the retail grocery store. This role requires managing store performance, ensuring customer satisfaction, overseeing staff management, and maintaining compliance with company policies and legal requirements. The Assistant Store Director acts with full responsibility during the absence of the Store Director, providing strategic direction and hands-on leadership.

This role focuses heavily on the operational management of the store's front end, directly supervising front end managers and clerks. The Assistant Store Director is expected to forecast sales goals, analyze store performance, control labor costs, and implement strategies to improve product placement and customer engagement. Additional responsibilities include managing store maintenance, security, cash handling, and ensuring health and safety protocols are strictly followed.

Albertsons Companies requires the Assistant Store Director to lead by example, fostering a positive work atmosphere, motivating staff, and actively participating in hiring, training, and development. Handling customer complaints with a problem-solving attitude and ensuring that employees deliver superior customer service are paramount to this role. The position demands strong leadership, excellent communication skills, and the ability to work under pressure in a fast-paced environment, including evenings, weekends, and holiday shifts when necessary.

This is a full-time role that offers exposure to retail management within a respected company that values its employees and offers significant growth opportunities. The Assistant Store Director at Albertsons also plays an integral part in upholding the company’s safety and compliance standards, ensuring the store maintains a secure and inviting environment for both customers and employees. This position suits candidates with retail grocery experience and a passion for team leadership and business operations, eager to contribute to the success and continued growth of Albertsons Companies.

Job Requirements

  • High school diploma or equivalent
  • four or more years retail or managerial experience
  • one year assistant manager or two years department manager experience managing team within retail, hospitality, or service industry
  • strong planning and organizational skills
  • strong math and analytical skills
  • prior customer service and supervisory experience
  • strong understanding of retail store operations
  • strong verbal and written communication skills
  • computer literate
  • ability to make quality decisions under pressure
  • ability to collaborate with others
  • ability to sit, stand, or walk for extended periods
  • ability to lift and maneuver objects up to 55 lbs
  • able to work fast-paced environment including holidays, evenings, and weekends

Job Qualifications

  • High school diploma or equivalent required
  • college degree preferred
  • four or more years retail or managerial experience required
  • retail grocery experience preferred
  • one year assistant manager work managing department/team or two years department manager experience within retail, hospitality, or service industry
  • strong planning and organizational skills
  • strong math and analytical skills
  • demonstrated customer service and supervisory experience
  • strong understanding of retail store operations
  • strong verbal and written communication skills
  • computer literacy
  • ability to make quality decisions under time constraints
  • ability to work well with others

Job Duties

  • Overall management responsibility for retail grocery store operations during Store Director absence
  • supervise front end manager and front end clerks including discipline and performance evaluation
  • track, analyze, and improve store sales performance
  • communicate sales goals and department performance to staff
  • forecast, schedule, and monitor labor according to productivity and budget guidelines
  • support product placement and appearance strategies
  • manage store display accuracy and promotions
  • oversee store maintenance, cleanliness, safety, and sanitation
  • manage cash handling and store security
  • plan and coordinate work activities to meet objectives
  • ensure compliance with legal and company policies including food safety and security
  • focus on customer satisfaction through coaching and training
  • resolve customer and employee complaints
  • select, train, develop, and manage employees
  • maintain professional relationship with union officials and ensure collective bargaining agreement compliance
  • foster positive working relationships
  • motivate staff towards common objectives
  • conduct hiring and promotion interviews
  • manage store safety program and compliance

Job Criteria

Experience

Mid Level (3-7 years)


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