Assistant Service Manager

Texas Roadhouse is a dynamic and people-first company renowned for serving legendary steaks and delivering legendary service. Established with a passion for both food and hospitality, Texas Roadhouse has built a reputation as a beloved restaurant chain offering high-quality American cuisine, focusing primarily on hand-cut steaks, ribs, and freshly baked bread. The company prides itself on fostering a friendly, welcoming environment where every team member is valued and empowered to grow. Known for its vibrant culture, the company encourages employees to embrace passion, integrity, partnership, and fun with purpose as core values.

As an Assistant Service Manager at Texas Roadhouse, you will play a vital role in overseeing the daily operations of the Front of House in a fast-paced restaurant environment. This full-time position requires a hands-on leader who can manage and support the service team to deliver excellent customer experiences consistently. The Assistant Service Manager acts as a key support to the Service Manager by ensuring compliance with company policies, overseeing staff training, and managing scheduling within the designated departments. You will be instrumental in driving sales through the development of promotional activities and maintaining exceptional standards in food handling, cleanliness, and safety.

The role demands a proactive approach where leading by example is crucial. You will manage the guest flow, conduct table visitations to gather valuable customer feedback, and assist in developing sales strategies to boost restaurant performance. Collaboration with the Local Store Marketer in sales initiatives and managing responsible alcohol service requirements are also important aspects of this leadership position.

Texas Roadhouse offers a supportive workplace culture with flexible scheduling and opportunities for career growth. The benefits package, available after 30 days of employment and subject to eligibility, includes best-in-class medical plans, dental and vision insurance, various paid leaves including parental and paid maternity leave, adoption assistance, disability insurance, life and accident coverage, identity theft protection, and several retirement and savings programs. Moreover, employees benefit from tuition reimbursements, profit-sharing programs, and stock unit options that contribute to long-term financial wellness.

If you have a passion for legendary food, exceptional service, and people development, this position is an excellent opportunity to join a thriving restaurant group that values your contribution and supports your professional journey. Texas Roadhouse is an equal opportunity employer committed to diversity and inclusivity at all employment levels. We welcome candidates from all backgrounds to apply and become a part of our team dedicated to creating memorable dining experiences every day.