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Assistant Seafood Manager

Job Overview

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Compensation

Hourly
Range $15.50 - $16.02
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Company matched 401K
Vacation PTO
Sick PTO
Personal PTO
bonus opportunity

Job Description

The hiring establishment is a well-established warehouse and retail company specializing in seafood products. This company is committed to delivering the freshest seafood in accordance with strict quality assurance guidelines, namely HACCP standards, to ensure customer satisfaction and food safety. Their mission emphasizes teamwork, safe and pleasant working conditions, and operational excellence. With a focus on building strong customer relationships and delivering reliable product availability, they maintain high standards of product presentation, hygiene, and operational efficiency. The company offers a dynamic and fast-paced work environment that values employee development, safety, and regulatory compliance. They provide comprehensive benefits including medical, vision, dental insurance, company matched 401K, vacation, sick and personal PTO, and bonus opportunities. This fosters both professional growth and personal well-being for their staff.

The available position is for an Assistant Seafood Manager who will work closely with the Seafood Manager to oversee daily seafood department operations. The role requires managing product availability to ensure all seafood displays are adequately stocked and maintained with the highest standards of freshness. The Assistant Seafood Manager will play a crucial role in enforcing company directives and HACCP guidelines, supporting effective product rotation, proper labeling, and replenishment procedures. This position is also responsible for minimizing shrink by monitoring product quality and inventory levels through frequent cycle counts. The candidate will assist with operational tasks such as equipment handling, safety compliance, and maintaining departmental cleanliness standards. Additionally, the Assistant Seafood Manager is expected to contribute to enhancing the customer shopping experience by providing timely, friendly customer service and applying suggestive selling techniques to drive sales growth.

The role includes supporting the department manager in interview processes, employee training, hiring, and scheduling functions. Effective communication skills are necessary for interacting with both customers and team members. The candidate must demonstrate teamwork, problem-solving abilities, and efficient warehouse operations management. Physical demands of the job include long hours of walking and standing on concrete floors and handling heavy loads, making the position physically challenging. Exposure to cold/freezing environments and operating warehouse equipment such as forklifts and electric pallet jacks is expected. Successful applicants will be comfortable in a fast-paced working environment and have some experience with warehouse or retail operations, customer service, and equipment use. The position requires adherence to local, state, and federal laws, including food safety and workplace safety regulations, ensuring a secure and legally compliant operation within the seafood department. This is an excellent opportunity for candidates interested in advancing their management careers in the food retail and warehouse industry, emphasizing leadership, customer satisfaction, and operational excellence.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in warehouse, retail or seafood management preferred
  • Ability to operate warehouse equipment according to safety standards
  • Strong communication and interpersonal skills
  • Ability to lift and carry up to 60 lbs
  • Ability to walk and stand for extended periods on concrete floors
  • Willingness to work in cold or freezing environments
  • Compliance with all safety and food handling regulations
  • Ability to work flexible shifts including weekends and holidays

Job Qualifications

  • Ability to develop and train team members, build relationships, utilize skills of team members most appropriately
  • Ability to provide outstanding customer service
  • Ability to manage warehouse operations effectively and efficiently
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members
  • Ability to operate all equipment necessary to perform the job
  • Ability to work in a fast-paced working warehouse environment
  • Warehouse, retail and/or customer service experience is a plus
  • Must be able to perform basic functions on a handheld scanner, desktop computer and calculator

Job Duties

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment
  • Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
  • Effectively communicate with customers and respond to questions and requests in a timely manner
  • Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company and OSHA guidelines
  • Follow basic product handling procedures in accordance with company and HACCP policy
  • Assist with product presentation, rotation, labeling and replenishment
  • Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts
  • Maintain working knowledge of all warehouse equipment
  • Gain and demonstrate a high level of operational execution and product knowledge
  • Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit
  • Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products
  • Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink
  • Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks
  • Maintain high cleanliness standards
  • clean as you go, inclusive of washing, cleaning, sweeping, mopping
  • Assist department manager with interviewing, hiring and scheduling needs
  • Adhere to all local, state and federal laws, and company guidelines
  • comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs
  • report all issues and illegal activity, including robbery, theft, or fraud
  • Assist general team members as needed
  • Assist in other areas of the warehouse as needed and requested
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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