Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,500.00 - $71,300.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
401(k) Plan
Tuition Reimbursement
Paid Time Off
Paid parental leave
paid caregiver leave
adoption reimbursement
Disability Benefits
Life insurance
Employee assistance program
employee wellness program
Employee Discounts
Job Description
AT&T is a leading telecommunications company known for providing advanced communication services, technology, and entertainment to customers across the United States. As a part of our commitment to delivering best-in-class services, we operate a network of retail stores nationwide where customers can explore the latest technology products, receive expert support, and experience personalized service. AT&T's retail operations are integral to connecting communities and enhancing the customer experience through knowledgeable staff, innovative products, and seamless customer service. We champion an inclusive work environment and provide employees with opportunities for growth, competitive compensation, and comprehensive benefits.
In the role of Assistant Retail Store Manager, you will take the lead at the heart of our retail operations. Partnering closely with the store manager, you will oversee daily store activities ensuring that operational standards are met and that customers receive exceptional service. You will play a critical role in managing, coaching, and developing a team of retail sales consultants, driving performance and collaboration to meet and exceed sales goals. This role offers the chance to work with the latest technology and be part of an exciting, fast-paced environment where your leadership skills will directly impact store success.
Responsibilities will include assisting with merchandising strategies and product launches to align with marketing initiatives and drive sales growth. You will also support outreach and promotional activities both inside and outside the store, including community events and off-site promotions designed to increase customer engagement. You will utilize your knowledge of wireless terminology, industry trends, and AT&T’s mobility systems to offer expert guidance to customers and ensure the store achieves performance targets.
This position offers a competitive salary range of $47,500 to $71,300 annually, plus commission up to $18,000, with individual compensation depending on experience, education, and location. We provide best-in-class paid training programs to help you succeed in a leadership track within the company. With our comprehensive benefits package, strong leadership development programs, and a dynamic retail environment, this is a compelling opportunity for those looking to advance their careers in retail management within the telecommunications industry.
In the role of Assistant Retail Store Manager, you will take the lead at the heart of our retail operations. Partnering closely with the store manager, you will oversee daily store activities ensuring that operational standards are met and that customers receive exceptional service. You will play a critical role in managing, coaching, and developing a team of retail sales consultants, driving performance and collaboration to meet and exceed sales goals. This role offers the chance to work with the latest technology and be part of an exciting, fast-paced environment where your leadership skills will directly impact store success.
Responsibilities will include assisting with merchandising strategies and product launches to align with marketing initiatives and drive sales growth. You will also support outreach and promotional activities both inside and outside the store, including community events and off-site promotions designed to increase customer engagement. You will utilize your knowledge of wireless terminology, industry trends, and AT&T’s mobility systems to offer expert guidance to customers and ensure the store achieves performance targets.
This position offers a competitive salary range of $47,500 to $71,300 annually, plus commission up to $18,000, with individual compensation depending on experience, education, and location. We provide best-in-class paid training programs to help you succeed in a leadership track within the company. With our comprehensive benefits package, strong leadership development programs, and a dynamic retail environment, this is a compelling opportunity for those looking to advance their careers in retail management within the telecommunications industry.
Job Requirements
- High school diploma or equivalent
- Minimum three years of relevant sales and customer service experience
- Prior experience in management or team leadership roles
- Strong communication and interpersonal skills
- Ability to motivate, develop, and lead a retail sales team
- Familiarity with wireless products and telecommunications industry
- Willingness to participate in off-site promotional events
- Ability to analyze problems and implement effective solutions
Job Qualifications
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Excellent communication and leadership skills
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- Ability to collaborate with stakeholders on initiatives beyond store walls
- Strategic perspective and the capability to champion change
Job Duties
- Oversee daily store operations to ensure smooth and efficient functioning
- Manage and mentor a team of retail sales consultants to achieve sales and service targets
- Assist with merchandising and product launches to boost sales
- Plan and execute outreach and promotional events including off-site activities
- Collaborate with key stakeholders on initiatives that support store and organizational goals
- Analyze store performance data and implement strategies to improve results
- Provide exceptional customer service by leveraging knowledge of products and industry trends
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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