Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.63
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
SSP America is a prominent leader in the travel dining industry operating in nearly 40 countries worldwide. Renowned for delivering authentic dining experiences that capture the unique "taste of place" at airports, SSP America provides travelers with exceptional food and service options during their journeys. At Thomas Hammer, located in the bustling Spokane International Airport (GEG), the company continues its commitment to excellence by offering a welcoming atmosphere and remarkable food quality to passengers. Thomas Hammer is a full-service restaurant known for its dedication to great food, exceptional service, and managing a vibrant, customer-friendly environment in a high-traffic airport location.
This role, Assistant Restaurant Manager at Thomas Hammer, plays a pivotal part in maintaining the restaurant's superior standards. Working closely with the General Manager, the Assistant Restaurant Manager ensures smooth daily operations while upholding the highest levels of service and food quality. This hands-on leadership position requires the ability to lead a team of Food Travel Experts effectively, managing scheduling, training, mentoring, and motivating staff to deliver outstanding guest experiences. The role also involves overseeing compliance with health, safety, and food sanitation regulations, managing inventory and product quality, handling cash reconciliation, and addressing customer feedback promptly and professionally. The position offers a competitive salary of $65,000 per year, based on a 50-hour workweek, with a rate of $24.63 per hour. Additionally, employees benefit from a quarterly performance bonus, an annual super bonus plan, and a comprehensive benefits package that includes health, dental, vision, and life insurance, a 401(k) plan with company match, paid time off, an employee assistance program, tuition reimbursement, and more.
As a key member of the management team at Thomas Hammer, the Assistant Restaurant Manager will thrive in a dynamic and fast-paced environment that is ever-changing due to the nature of airport travel. This opportunity is ideal for candidates who are passionate about food and hospitality and eager to develop their career with a global leader in travel dining. Working in an airport restaurant means no two days are the same, offering continual growth and development opportunities within SSP America’s expansive network. The company prides itself on equal employment opportunities and inclusive workplace policies, ensuring all employees feel valued and supported. This full-time, hourly, non-exempt role calls for flexibility in working various shifts including early mornings, evenings, and weekends, essential for maintaining operations and delivering a consistently excellent guest experience.
This role, Assistant Restaurant Manager at Thomas Hammer, plays a pivotal part in maintaining the restaurant's superior standards. Working closely with the General Manager, the Assistant Restaurant Manager ensures smooth daily operations while upholding the highest levels of service and food quality. This hands-on leadership position requires the ability to lead a team of Food Travel Experts effectively, managing scheduling, training, mentoring, and motivating staff to deliver outstanding guest experiences. The role also involves overseeing compliance with health, safety, and food sanitation regulations, managing inventory and product quality, handling cash reconciliation, and addressing customer feedback promptly and professionally. The position offers a competitive salary of $65,000 per year, based on a 50-hour workweek, with a rate of $24.63 per hour. Additionally, employees benefit from a quarterly performance bonus, an annual super bonus plan, and a comprehensive benefits package that includes health, dental, vision, and life insurance, a 401(k) plan with company match, paid time off, an employee assistance program, tuition reimbursement, and more.
As a key member of the management team at Thomas Hammer, the Assistant Restaurant Manager will thrive in a dynamic and fast-paced environment that is ever-changing due to the nature of airport travel. This opportunity is ideal for candidates who are passionate about food and hospitality and eager to develop their career with a global leader in travel dining. Working in an airport restaurant means no two days are the same, offering continual growth and development opportunities within SSP America’s expansive network. The company prides itself on equal employment opportunities and inclusive workplace policies, ensuring all employees feel valued and supported. This full-time, hourly, non-exempt role calls for flexibility in working various shifts including early mornings, evenings, and weekends, essential for maintaining operations and delivering a consistently excellent guest experience.
Job Requirements
- High school diploma or equivalent
- 2+ years of restaurant management experience in full-service dining
- Knowledge of HACCP, ServSafe, health, and safety regulations
- Ability to lead teams and manage schedules
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
- Strong communication and organizational skills
- Experience in cash handling and inventory management
Job Qualifications
- 2+ years of restaurant management experience in full-service dining
- 1+ year of kitchen or back-of-house supervisory experience preferred
- Proven ability to lead teams, manage schedules, and control costs
- Knowledge of HACCP, ServSafe, health, and safety regulations
- Strong communication, organizational, and time-management skills
- Flexibility to work a variety of shifts including early mornings, evenings, and weekends
Job Duties
- Lead daily restaurant operations including opening, service, and closing procedures
- Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
- Ensure compliance with health, safety, and food sanitation regulations
- Maintain inventory, place orders, and manage product quality and presentation
- Oversee cash handling and reconciliation, ensuring adherence to company policies
- Monitor performance, provide coaching, and conduct disciplinary actions when needed
- Communicate effectively with management and team members, addressing guest feedback promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
