Assistant Restaurant Manager at Burger King Philadelphia, PA

Rackson is a leading quick-service restaurant (QSR) operator in the United States, known for its commitment to values-based leadership and putting people first in its company culture. As one of the top QSR operators, Rackson emphasizes growth and development, making it an ideal workplace for individuals passionate about food service and hospitality. With a strong presence in the market, Rackson operates several Burger King locations, offering opportunities to thrive in a dynamic, fast-paced environment. The company promotes a culture that values authenticity, respect, and teamwork, all while maintaining a focus on career advancement and leadership development.

Burger King is a globally recognized fast-food brand, founded in 1954, and is known as the second largest fast food hamburger chain worldwide. With over 11 million daily customers, Burger King prides itself on delivering high-quality, great-tasting, and affordable food. The brand, famously home to the Whopper sandwich, focuses on premium ingredients and signature recipes that have sustained its reputation for more than five decades. Working at Burger King under the Rackson umbrella means joining an organization that prioritizes employee growth, offers competitive compensation, and fosters a supportive and inclusive work environment.

The Assistant General Manager (AGM) role is pivotal in ensuring smooth and efficient restaurant operations at Burger King in Philadelphia, PA. Reporting directly to the Restaurant General Manager, the AGM acts as the GM's right hand and supports all restaurant activities during assigned shifts. This leadership position encompasses overseeing guest service excellence, maintaining operational standards, and adhering to both company policies and safety regulations. The AGM plays a critical role in managing staff performance and financial outcomes, as well as fostering a positive work environment that motivates team members and encourages professional development.

Daily responsibilities for the AGM include managing shift operations efficiently, monitoring sales and labor metrics, and ensuring compliance with brand standards for service, food quality, and safety. The role requires a hands-on approach to supporting the team, whether by preparing food, serving guests, or maintaining cleanliness throughout the restaurant. Moreover, the AGM contributes to administrative tasks such as inventory control, staffing coordination, and cash handling procedures. By leveraging financial acumen and leadership skills, the AGM helps identify trends and implement strategies aimed at long-term sales growth and operational improvements.

Success in this position demands strong leadership qualities including empathy, fairness, and the ability to remain calm under pressure. The AGM supports talent development within the team by providing ongoing training and coaching, while also ensuring a safe and inclusive workplace for all employees and guests. This position requires effective communication skills in English, with Spanish comprehension being an asset. Candidates should be self-motivated, reliable, and willing to work various shifts including evenings, weekends, and holidays. Physical requirements include the ability to lift and move items up to 50 pounds and perform tasks requiring standing, bending, and reaching frequently.

Rackson offers a competitive salary and bonus program, along with benefits such as a 401(k) plan with company match, medical, dental, and vision insurance, paid time off, and ongoing career and leadership development opportunities. With a people-first culture and authentic leadership, joining Rackson as an Assistant General Manager means becoming part of a team deeply committed to excellence, growth, and making a difference in the fast-food industry.