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Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

Annual bonus
competitive pay rate
weekly pay
Tips on credit card and digital transactions
Paid Time Off
employee recognition programs
Career advancement opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
flexible schedules
Tuition Benefits
Community involvement
Free coffee and donuts

Job Description

Dunkin' Donuts is a globally recognized brand known for its premium coffee, donuts, and baked goods. Established in 1950, Dunkin' has grown to become America's favorite all-day, everyday stop for coffee and baked goods. With more than 13,100 restaurants in 41 countries, Dunkin' is a major player in the food and beverage industry, particularly in coffee and baked goods categories. The company is headquartered in Canton, Massachusetts, and is part of the Dunkin' Brands Group, Inc. family of companies. Known for its focus on customer loyalty, Dunkin' has been ranked number one for customer loyalty in the coffee category by Brand Keys for 14 consecutive years. This strong market presence and brand loyalty make Dunkin' Donuts a reputable and desirable employer.

The role of Assistant Manager at Dunkin' Donuts is an exciting opportunity for individuals who are passionate about coffee, food service, and customer experience. As an Assistant Manager, you will be responsible for providing strong and positive leadership to your team to ensure operational excellence and deliver excellent guest experiences. This position requires a commitment to maintaining company standards for product quality, guest satisfaction, and safety by enforcing food safety and sanitation guidelines. You will play a critical role in creating and maintaining a guest-first culture within the restaurant while helping to build profitable top-line sales. The role offers a platform for personal and professional growth, providing tools and resources for learning and career advancement.

As an Assistant Manager, you will assist with executing new product rollouts, managing team training, and administering daily operations such as inventory control, ordering, and timekeeping. You will also foster a supportive environment that encourages teamwork and development among associates. The position is suitable for those who thrive in fast-paced environments and are eager to take on leadership responsibilities. Dunkin' Donuts values its employees and offers competitive pay rates, weekly pay schedules, tips on all credit card and digital transactions, and eligibility for paid time off after 90 days of employment. Full-time employees have access to health, dental, vision, and life insurance benefits. Additionally, employees benefit from flexible schedules, tuition assistance, community involvement opportunities, and employee recognition programs. Whether you are looking for a shift leader role or aiming to advance as a future manager, this position provides a rewarding and supportive workplace culture. Join Dunkin' Donuts and be part of a company committed to excellence, growth, and customer satisfaction.

Job Requirements

  • must be over 18 years of age
  • previous management experience
  • availability for early morning and weekend work
  • ability to work flexible shifts including opening, mid, and closing shifts
  • willingness to comply with all safety and sanitation guidelines
  • ability to support a guest-first culture
  • physically able to perform job duties

Job Qualifications

  • previous management experience
  • ability to lead and motivate a team
  • excellent communication and interpersonal skills
  • knowledge of food safety and sanitation
  • strong organizational skills
  • ability to work in a fast-paced environment
  • passion for customer service and quality

Job Duties

  • maintaining company standards for product quality
  • ensure guest satisfaction and service speed
  • create and maintain a guest-first culture
  • maintain safe, secure, and healthy environment by following safety, food safety, and sanitation guidelines
  • ensure brand standards and systems are executed
  • assist with new product rollouts including team training and marketing
  • assist with training and development of associates
  • assist with administrative tasks such as inventory, ordering, and timekeeping

Job Criteria

Experience

Mid Level (3-7 years)


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