Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $27.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long-Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences across its diverse portfolio of hotels and resorts. Known for its commitment to quality, value, and amazing hospitality, Sonesta emphasizes a culture of respect, integrity, and a passion for exceeding guest expectations. The company operates with a mission to wow every guest, team member, partner, and community it serves by delivering a seamless blend of personalized service and outstanding operational excellence. Sonesta fosters an inclusive and diverse work environment, ensuring equal opportunity employment for all qualified applicants without discrimination, aligning with local, state, and federal regulations.
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Job Requirements
- Minimum 1-3 years of experience in a restaurant supervisory or management role
- High school diploma required
- Experience working in a union environment highly preferred
- Excellent oral and written communication
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with Food and Beverage cost controls
- Ability to motivate restaurant staff
- Ability to suggestively sell menu items, beverages, and wines
- Physical endurance to perform abundant physical movements
Job Qualifications
- Minimum 1-3 years of experience in a restaurant supervisory or management role
- High school diploma required, college degree strongly preferred
- Experience working in a union environment highly preferred
- Excellent oral and written communication
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with Food and Beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Capability to suggestively sell menu items, beverages, and wines
- Physical endurance to perform abundant physical movements required in carrying out job duties
Job Duties
- Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
- Follow up on guest feedback
- Assist in hiring, training, promotion, and firing of all restaurant employees
- Ensure all Sonesta safety and sanitation standards are adhered to including all local liquor and food safety regulations
- Have thorough knowledge of all food and beverage offerings
- Coordinate with Chef of daily menus and educate the team
- Visibly work the floor to ensure flawless execution and handle all complaints
- Inspect room and tables for proper set-up and cleanliness
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out
- Perform other duties as requested by management
- Assist in managing all aspects of the Food and Beverage department
- Direct and complete scheduled inventories
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts
- Adjust schedules throughout the week to meet the business demands
- Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
- Assist in annual performance evaluations of the team members
- Ensure employees are treated fairly and equitably
- Coach team by providing specific feedback to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire Food & Beverage team
- Utilize and collaborate with resources across different departments and corporate offices
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards
Job Location
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