Assistant Restaurant Manager

SSP America is a leading operator of food and beverage outlets in travel locations across North America. Known for delivering high-quality dining experiences to busy travelers, SSP America manages a diverse portfolio of restaurant brands in airports, train stations, and other transit hubs. With an emphasis on exceptional customer service, operational excellence, and innovative food concepts, the company provides a dynamic and stimulating work environment for its employees. At Milwaukee Mitchell International Airport, SSP America offers a vibrant setting for hospitality professionals seeking career growth and exciting challenges in a fast-paced industry. Their comprehensive benefits package, competitive compensation, and employee-focused policies make SSP America a top choice for those aspiring to excel in the restaurant and food service sector.

The Assistant Restaurant Manager role at Milwaukee Mitchell International Airport is designed for experienced restaurant professionals who thrive in high-volume environments and possess strong leadership qualities. This position offers an annual salary ranging from $55,000 to $60,000, with opportunities for quarterly bonuses and a year-end super bonus, reflecting the company's commitment to rewarding performance and dedication. The successful candidate will be responsible for overseeing all aspects of food and customer service operations within the airport restaurant setting, ensuring that team members deliver exceptional service while adhering to brand standards and company policies.

As an Assistant Restaurant Manager, you will play a crucial role in managing a team of food travel experts, recruiting, training, and motivating staff to meet daily goals and maintain high service standards. You will be responsible for supervising team performance, providing feedback, and conducting disciplinary actions when necessary to uphold operational excellence. This position also requires effective management of office responsibilities such as scheduling, payroll, inventory control, and purchasing, ensuring seamless daily operations. Additionally, you will assist in forecasting and budgeting by analyzing sales reports to help maintain profitable business practices. Problem-solving skills are essential, as you will address routine operational issues and escalate more complex challenges to higher management.

This role is ideal for individuals with at least two years of experience in restaurant management or supervisory roles, preferably including one year of bar management. A high school diploma or equivalent is required, while an associate's degree or relevant coursework is preferred. Proficiency in computer applications such as Microsoft Office and Point-of-Sale systems is essential to efficiently handle the administrative and operational duties. Strong interpersonal skills are necessary for interacting with diverse teams, executives, and union representatives, along with a proven ability to resolve conflicts and manage workplace challenges effectively.

Joining SSP America at Milwaukee Mitchell International Airport means working in a dynamic, fast-paced environment that is part of one of the largest restaurant operators in the world. The company fosters career progression opportunities and provides a supportive workplace culture. Employees benefit from competitive compensation and a comprehensive benefits package that includes health, dental, vision, and life insurance plans, paid time off, 401K with company match, and an employee assistance program. If you are passionate about hospitality management and ready to contribute to a leading food service operation, SSP America encourages you to apply and become part of their dedicated team committed to delivering outstanding guest experiences.