Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Paid sick time
Paid vacation time
Paid holidays
Employee meal discounts
Tuition Assistance
Early wage access
Employee assistance program
Job Description
CEC Entertainment, LLC, headquartered in Irving, Texas, is a leading national brand specializing in family dining and entertainment. The company is best known for operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands, which together create memorable experiences for families through food, fun, and play. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has become a trusted name in family entertainment. The company prides itself on fostering a culture of diversity and inclusion while maintaining rigorous health and safety standards. Chuck E. Cheese celebrates over half a million birthdays annually, focusing on delivering exceptional guest experiences and joyful moments for children and their families. Their commitment to safety is evident through programs like Kid Check, and their community support efforts have included donations exceeding $24 million to schools and nonprofits.
The role of Assistant Manager at Chuck E. Cheese is a dynamic, high-energy position perfect for those looking to advance their management careers within the beloved family entertainment industry leader. This position primarily focuses on leading a team dedicated to ensuring that "every guest leaves happy," combining operational leadership with hands-on involvement in daily restaurant activities. As an Assistant Manager, you will make daily decisions related to staff scheduling, time management, product and guest service standards, and cleanliness to ensure smooth operations throughout the location. Your responsibilities include recruiting, training, developing, and motivating team members to maximize sales and profits while maintaining high-quality service.
Beyond the general management requirements, the Assistant Manager will take ownership of an "Area of Impact (AOI)," rotating through operational areas such as the Kitchen, Sales, Showroom, and Gameroom. This rotation allows for comprehensive exposure and development across diverse functions, from managing food safety, inventory, and pizza preparation in the Kitchen, to overseeing sales and merchandising, to leading birthday party planning in the Showroom, and partnering with technical staff for gameroom maintenance and guest satisfaction. Attention to detail, adherence to cost control procedures, analyzing sales and game play data, and inspiring team members to uphold company values are key to success in this position.
CEC Entertainment offers attractive commission structures for both exempt and non-exempt positions, with commissions paid bi-weekly based on memberships and Fun Pass sales. The company supports employees with competitive benefits packages, including telemedicine, 401(k) plans, meal discounts, educational scholarships, and comprehensive medical coverage for full-time staff. Additionally, CEC is proud to provide paid sick and vacation time, paid holidays where applicable, life and disability insurance, and various voluntary benefits.
This role requires individuals who possess strong leadership qualities, effective communication skills, composure under pressure, resourcefulness, integrity, and excellent time and priority management abilities. A minimum of one year of people management experience, preferably in the food service industry, a high school diploma or GED, and the ability to work 40 hours per week are essential. Those aged 21 or older are preferred, with some exceptions approved by regional leadership depending on local alcohol service laws.
By joining CEC Entertainment as an Assistant Manager, you will become part of a team that is passionate about creating a fun and safe environment for families and children. The company’s recognition as one of America’s Greatest Workplaces and its recent awards for innovation and STEM leadership underscore its commitment to employee well-being and career growth. Assistants Managers enjoy the chance to develop professionally while contributing directly to one of the most recognized family entertainment brands in the country.
The role of Assistant Manager at Chuck E. Cheese is a dynamic, high-energy position perfect for those looking to advance their management careers within the beloved family entertainment industry leader. This position primarily focuses on leading a team dedicated to ensuring that "every guest leaves happy," combining operational leadership with hands-on involvement in daily restaurant activities. As an Assistant Manager, you will make daily decisions related to staff scheduling, time management, product and guest service standards, and cleanliness to ensure smooth operations throughout the location. Your responsibilities include recruiting, training, developing, and motivating team members to maximize sales and profits while maintaining high-quality service.
Beyond the general management requirements, the Assistant Manager will take ownership of an "Area of Impact (AOI)," rotating through operational areas such as the Kitchen, Sales, Showroom, and Gameroom. This rotation allows for comprehensive exposure and development across diverse functions, from managing food safety, inventory, and pizza preparation in the Kitchen, to overseeing sales and merchandising, to leading birthday party planning in the Showroom, and partnering with technical staff for gameroom maintenance and guest satisfaction. Attention to detail, adherence to cost control procedures, analyzing sales and game play data, and inspiring team members to uphold company values are key to success in this position.
CEC Entertainment offers attractive commission structures for both exempt and non-exempt positions, with commissions paid bi-weekly based on memberships and Fun Pass sales. The company supports employees with competitive benefits packages, including telemedicine, 401(k) plans, meal discounts, educational scholarships, and comprehensive medical coverage for full-time staff. Additionally, CEC is proud to provide paid sick and vacation time, paid holidays where applicable, life and disability insurance, and various voluntary benefits.
This role requires individuals who possess strong leadership qualities, effective communication skills, composure under pressure, resourcefulness, integrity, and excellent time and priority management abilities. A minimum of one year of people management experience, preferably in the food service industry, a high school diploma or GED, and the ability to work 40 hours per week are essential. Those aged 21 or older are preferred, with some exceptions approved by regional leadership depending on local alcohol service laws.
By joining CEC Entertainment as an Assistant Manager, you will become part of a team that is passionate about creating a fun and safe environment for families and children. The company’s recognition as one of America’s Greatest Workplaces and its recent awards for innovation and STEM leadership underscore its commitment to employee well-being and career growth. Assistants Managers enjoy the chance to develop professionally while contributing directly to one of the most recognized family entertainment brands in the country.
Job Requirements
- Must be able to work 40 hours per week
- Must be at least 21 years of age or older (RVP approval may allow exception based on local law)
- Ability to lift or carry up to 50 pounds during shift
- Capacity to stand, bend, kneel, reach, push, pull, walk, and squat as required
- Comfortable working in an environment with flashing lights, moving parts, loud noises and varying temperature conditions
- High school diploma or GED
- Minimum one year of management experience in people management or equivalent food service role
Job Qualifications
- High school diploma or GED required
- Minimum one year of experience managing people, preferably in food service industry or six months as an Opening Coordinator
- Strong leadership, coaching, and team development skills
- Effective communication and interpersonal skills
- Ability to manage time and priorities effectively
- Demonstrates ethics and integrity
- Resourcefulness and composure under pressure
Job Duties
- Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards
- Build sales and maximize profits by recruiting, training, developing and motivating the team
- Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and operational environment
- Understand and apply cost control procedures, inventory management, financial tracking, and labor management
- Take ownership of an Area of Impact (AOI) rotating through Kitchen, Sales, Showroom, and Gameroom areas
- Manage kitchen operations including product ordering, food safety, scheduling, and pizza preparation
- Lead sales oversight including cashier, salad bar, and gift shop, ensuring execution and profitability
- Oversee party execution and planning to maximize bookings and guest satisfaction
- Partner with Technical Manager to maintain gameroom equipment and cleanliness
- Analyze gameplay data and ticket payouts for operational efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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