Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Paid holidays
vacation
401k
Employee meal discounts
short-term disability
long-term disability
voluntary benefits
sick and safe leave pay
Job Description
CEC Entertainment, LLC is a nationally recognized leader in family dining and entertainment based in Irving, Texas. Renowned for operating beloved brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, the company strives to create joyful, lasting memories by offering fun, food, and playcentric experiences for families and children. Celebrated for hosting over half a million birthdays annually, Chuck E. Cheese has earned a reputation as a safe and welcoming environment for kids to be kids through initiatives like Kid Check and significant community engagement with donations exceeding $24 million to schools and nonprofits. Recently recognized with the "Best in STEM" award and named one of America’s Greatest Workplaces, CEC Entertainment exemplifies leadership in innovation and employee well-being. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues spread across 45 states and 18 countries, the company maintains a strong footprint in family entertainment. The culture at CEC Entertainment is one of inclusivity, diversity, and a shared passion for delivering exceptional guest experiences, making it an employer of choice for those seeking to grow their careers in the hospitality and entertainment industry.
The role of Assistant Manager at Chuck E. Cheese offers a dynamic and rewarding opportunity for experienced leaders to elevate their management careers within a trusted and recognized family entertainment brand. As an Assistant Manager, you will play a pivotal role in leading a dedicated team focused on ensuring every guest leaves happy. This high-energy position is responsible for daily operational decisions including staff scheduling, quality control, efficiency management, and maintaining safety and cleanliness standards. The role encourages ownership and accountability by rotating through key business areas known as Areas of Impact (AOI) such as the Kitchen, Sales, Showroom, and Gameroom. Responsibilities include overseeing product ordering, food safety, sales monitoring, birthday party planning, gameroom functionality, and guest satisfaction. The Assistant Manager is also instrumental in recruiting, training, and motivating team members to meet both company goals and guest expectations. Successful candidates will demonstrate strong coaching abilities, effective communication, resourcefulness, integrity, and exceptional time management skills. The position offers a competitive hourly wage ranging from $18.63 to $20.70 with commission potential based on membership and Fun Pass sales, paid bi-weekly.
CEC Entertainment emphasizes inclusive hiring practices and provides comprehensive benefits packages to support employee health, financial security, and work-life balance. Whether employed full-time or part-time, team members have access to medical, dental, vision, life insurance, retirement plans, paid holidays, vacation, employee meal discounts, and various voluntary benefits. Assistants Managers contribute directly to the company’s mission of creating safe, fun, and memorable experiences and are supported with opportunities for ongoing career development and advancement within one of the most iconic family entertainment brands in the country.
The role of Assistant Manager at Chuck E. Cheese offers a dynamic and rewarding opportunity for experienced leaders to elevate their management careers within a trusted and recognized family entertainment brand. As an Assistant Manager, you will play a pivotal role in leading a dedicated team focused on ensuring every guest leaves happy. This high-energy position is responsible for daily operational decisions including staff scheduling, quality control, efficiency management, and maintaining safety and cleanliness standards. The role encourages ownership and accountability by rotating through key business areas known as Areas of Impact (AOI) such as the Kitchen, Sales, Showroom, and Gameroom. Responsibilities include overseeing product ordering, food safety, sales monitoring, birthday party planning, gameroom functionality, and guest satisfaction. The Assistant Manager is also instrumental in recruiting, training, and motivating team members to meet both company goals and guest expectations. Successful candidates will demonstrate strong coaching abilities, effective communication, resourcefulness, integrity, and exceptional time management skills. The position offers a competitive hourly wage ranging from $18.63 to $20.70 with commission potential based on membership and Fun Pass sales, paid bi-weekly.
CEC Entertainment emphasizes inclusive hiring practices and provides comprehensive benefits packages to support employee health, financial security, and work-life balance. Whether employed full-time or part-time, team members have access to medical, dental, vision, life insurance, retirement plans, paid holidays, vacation, employee meal discounts, and various voluntary benefits. Assistants Managers contribute directly to the company’s mission of creating safe, fun, and memorable experiences and are supported with opportunities for ongoing career development and advancement within one of the most iconic family entertainment brands in the country.
Job Requirements
- Must be able to work 40 hours a week
- Must have a high-school diploma or GED
- Must be at least 21 years of age or older with possible RVP approval for local legal age exceptions
- Minimum of one year of management experience or six months as an Opening Coordinator
- Ability to lift or carry 0-50 pounds and stand, bend, kneel, reach, push/pull, walk, and squat during shift
- Able to work in an environment with flashing lights, loud noise, and fluctuating temperatures
Job Qualifications
- Must have a high-school diploma or GED
- Minimum of one year experience managing people, preferably in the food service industry or six months experience as an Opening Coordinator
- Strong coaching and communication skills
- Ability to inspire and motivate a team
- Knowledge of cost control and labor management
- Proven ability to organize and prioritize tasks
- Demonstrates ethics and integrity in the workplace
Job Duties
- Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards
- Build sales and maximize profits by recruiting, training, developing, and motivating the team to meet company and guest expectations
- Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and efficient environment
- Understand and implement cost control procedures, inventory management, financial oversight, and labor management
- Take ownership of an Area of Impact (AOI) and complete rotations through Kitchen, Sales, Showroom, and Gameroom areas
- Manage kitchen operations including product ordering, food safety, scheduling, and cleanliness
- Lead birthday party execution, maximize party bookings, and optimize showroom seating
- Collaborate with Technical Manager to maintain gameroom equipment functionality and analyze game data
- Monitor sales results including upselling and suggestive selling programs
- Ensure quality assurance of merchandise and salad bar areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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