Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Opportunities for advancement
Training and development programs
flexible scheduling
Job Description
Dunkin' is a renowned global brand, established in 1950, and recognized as America's favorite all-day, everyday destination for coffee and baked goods. With an expansive presence spanning over 13,100 restaurants in 41 countries, Dunkin' has cemented its leadership in multiple categories including hot regular, decaf, and flavored coffee, iced coffee varieties, donuts, bagels, and muffins. The company's consistent commitment to customer satisfaction is demonstrated by its top ranking for customer loyalty in the coffee category by Brand Keys for 14 consecutive years. Headquartered in Canton, Massachusetts, Dunkin' is a proud member of the Dunkin' Brands Group, Inc. family, a testament... Show More
Job Requirements
- At least 18 years of age where applicable
- high school diploma or equivalent
- restaurant, retail, or supervisory experience
- basic computer skills
- basic writing skills
- proficient in math and financial management
- fluent in English
Job Qualifications
- Fluent in English
- restaurant, retail, or supervisory experience
- basic computer skills
- basic writing skills
- high school diploma, or equivalent
- proficient in math and financial management
Job Duties
- Assist to recruit, hire, onboard and develop employees
- communicate job expectations to employees
- hold team members accountable for their behavior and performance, addressing concerns promptly
- support the development of team members
- create and maintain a guest first culture in the restaurant
- ensure all shifts are appropriately staffed to achieve guest service goals
- maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- comply with all applicable laws
- ensure brand standards, recipes and systems are executed
- help prepare and complete action plans
- implement production, productivity, quality and guest service standards
- review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- control costs to help maximize profitability
- execute all in-restaurant marketing promotions in a timely manner
- execute new product roll-outs including team training, marketing and sampling
- drive sales goals and track results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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