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Assistant Restaurant Leader

Job Overview

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Compensation

Hourly
Range $17.75 - $20.40
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Discretionary bonus program
Tuition Reimbursement
Career Development
Training opportunities
Health Insurance
Dental Insurance
vision coverage
401k savings
Paid Time Off
Free or discounted food and beverage items

Job Description

The Wolak Group is a reputable franchisee operating a network of over 90 Dunkin' locations, primarily serving the New York region including the Syracuse area. As a well-established part of the Dunkin' family, The Wolak Group is committed to delivering high-quality coffee, beverages, baked goods, and snacks to their diverse customer base. Their continuous growth and expansion underline their dedication to providing exceptional service and creating a thriving work environment. The Wolak Group prides itself on a strong company culture, emphasizing teamwork, outstanding guest service, and operational excellence across all locations. With a focus on employee development, the company offers a range of benefits designed to support their workforce, all while maintaining a friendly and welcoming atmosphere for guests and employees alike.

The position of Assistant Restaurant Leader at The Wolak Group offers an exciting opportunity to join a growing franchise network with a competitive hourly wage ranging between $17.75 and $20.40, dependent on skills and previous experience. This leadership role involves managing daily restaurant operations to ensure seamless service delivery and guest satisfaction in alignment with Dunkin's brand standards. The Assistant Restaurant Leader plays a vital role in driving profitability and maintaining top-tier customer service, requiring an individual who brings previous management experience, flexibility, and a passion for hospitality. The Wolak Group supports its employees through extensive training, career development programs, and a comprehensive benefits package including health, dental, and vision insurance, tuition reimbursement, 401K savings plans, and discretionary bonuses. This role demands flexibility to work varied shifts including days, nights, weekends, and holidays, suiting candidates ready to be engaged in a dynamic food service environment. Emphasizing the importance of team leadership and guest experience, this role is critical in ensuring the continued success and reputation of The Wolak Group's Dunkin' locations.

Job Requirements

  • High school diploma or equivalent
  • minimum of 1-2 years management experience in a casual dining or fast-food environment
  • availability to work flexible schedule including days, nights, weekends, and holidays
  • strong interpersonal skills
  • ability to lead and motivate a team
  • reliable transportation
  • ability to handle fast-paced work environment

Job Qualifications

  • Prior restaurant management experience
  • strong leadership skills
  • excellent communication abilities
  • knowledge of food safety and health regulations
  • ability to work flexible hours including weekends and holidays
  • experience in customer service
  • basic computer literacy

Job Duties

  • Manage day-to-day restaurant operations
  • ensure excellence in guest service
  • maximize restaurant profitability
  • supervise and lead team members
  • uphold company standards and brand policies
  • assist in training and development of staff
  • manage scheduling and inventory

Job Criteria

Experience

Mid Level (3-7 years)


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