Job Overview
Compensation
Salary
Range $45,000.00 - $52,000.00
Benefits
competitive salary
performance-based bonus opportunities
health insurance options
Paid Time Off
employee dining discounts
Job Description
Barons on First, operated by Chandler Hospitality Group, is an upscale dining establishment located in the vibrant heart of Tulsa, Oklahoma. Known for its exceptional cuisine, impeccable service, and elegant atmosphere, Barons on First offers a distinguished dining experience that caters to both locals and visitors seeking a refined culinary adventure. The restaurant prides itself on the seamless blend of classic and contemporary flavors, crafted by highly skilled chefs using the finest ingredients. The ambiance combines sophistication with comfort, making it a premier destination for special occasions, business dinners, and casual upscale dining. Chandler Hospitality Group, a respected name in the hospitality industry, brings its expertise to Barons on First, ensuring every aspect from service to surroundings meets high standards and creates memorable experiences for guests.
The role of Assistant General Manager (AGM) at Barons on First is a critical leadership position designed for an experienced, dynamic hospitality professional. The AGM works closely with the General Manager to oversee the day-to-day operations of the restaurant, ensuring smooth coordination between front-of-house and back-of-house teams. This role demands a hands-on leader who can maintain high service standards, address customer needs promptly, and uphold the restaurant's reputation for excellence.
In this role, the Assistant General Manager will play an integral part in maintaining the restaurant's physical appearance and ambiance, managing opening and closing procedures, and overseeing inventory and supply ordering processes. The AGM will be present on the floor during service hours to guarantee guest satisfaction, build rapport with regular patrons and VIP guests, and swiftly resolve any complaints or issues.
Additionally, the AGM is responsible for fostering a positive work environment by recruiting, training, and mentoring staff, creating efficient schedules, conducting performance evaluations, and incentivizing employees to deliver top-tier service. Financial management is another key responsibility, involving budget oversight, cost control, sales monitoring, and profitability strategies.
Quality assurance is essential to the AGM role, encompassing food quality standards, beverage program excellence, and brand compliance. The position requires someone who thrives in a fast-paced environment, possesses strong leadership skills, and has a deep passion for hospitality and guest service. Barons on First offers competitive compensation aligned with experience, performance-based bonuses, health insurance options, paid time off, and employee dining discounts, making it an attractive opportunity for ambitious hospitality professionals seeking career growth in an upscale dining setting.
The role of Assistant General Manager (AGM) at Barons on First is a critical leadership position designed for an experienced, dynamic hospitality professional. The AGM works closely with the General Manager to oversee the day-to-day operations of the restaurant, ensuring smooth coordination between front-of-house and back-of-house teams. This role demands a hands-on leader who can maintain high service standards, address customer needs promptly, and uphold the restaurant's reputation for excellence.
In this role, the Assistant General Manager will play an integral part in maintaining the restaurant's physical appearance and ambiance, managing opening and closing procedures, and overseeing inventory and supply ordering processes. The AGM will be present on the floor during service hours to guarantee guest satisfaction, build rapport with regular patrons and VIP guests, and swiftly resolve any complaints or issues.
Additionally, the AGM is responsible for fostering a positive work environment by recruiting, training, and mentoring staff, creating efficient schedules, conducting performance evaluations, and incentivizing employees to deliver top-tier service. Financial management is another key responsibility, involving budget oversight, cost control, sales monitoring, and profitability strategies.
Quality assurance is essential to the AGM role, encompassing food quality standards, beverage program excellence, and brand compliance. The position requires someone who thrives in a fast-paced environment, possesses strong leadership skills, and has a deep passion for hospitality and guest service. Barons on First offers competitive compensation aligned with experience, performance-based bonuses, health insurance options, paid time off, and employee dining discounts, making it an attractive opportunity for ambitious hospitality professionals seeking career growth in an upscale dining setting.
Job Requirements
- Minimum 3-5 years of restaurant management experience preferably in upscale or fine dining
- ServSafe or Food Handler certification or ability to obtain
- TIPS or alcohol service certification or ability to obtain
- Ability to work flexible hours including nights weekends and holidays
- Ability to stand and walk for extended periods 8 plus hours
- Ability to lift up to 50 pounds
- Ability to work in a fast-paced environment
Job Qualifications
- Minimum 3-5 years of restaurant management experience preferably in upscale or fine dining
- Proven track record of successful team leadership and development
- Strong knowledge of food and beverage operations
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights weekends and holidays
- ServSafe or Food Handler certification or ability to obtain
- TIPS or alcohol service certification or ability to obtain
- Bachelor's degree in Hospitality Management Business Administration or related field preferred
- Experience with POS systems and restaurant management software preferred
- Wine knowledge and sommelier certification preferred
- Exceptional leadership and motivational abilities
- Strong problem-solving and decision-making skills
- Detail-oriented with excellent organizational abilities
- Financial acumen and business sense
- Passion for hospitality and guest service
- Professional demeanor and polished appearance
- Ability to remain calm under pressure during high-volume service
Job Duties
- Assist the General Manager in overseeing all aspects of restaurant operations including front-of-house and back-of-house coordination
- Ensure compliance with health safety and sanitation standards
- Maintain the restaurant's physical appearance and ambiance to upscale standards
- Manage opening and closing procedures
- Monitor inventory levels and assist with ordering supplies
- Implement and enforce company policies and procedures
- Deliver exceptional customer service and resolve guest complaints professionally and efficiently
- Maintain presence on the floor during service to ensure guest satisfaction
- Build relationships with regular patrons and VIP guests
- Respond to guest feedback and implement improvements
- Ensure consistent execution of service standards
- Recruit train and develop front-of-house and back-of-house staff
- Create and manage staff schedules to optimize labor costs while maintaining service excellence
- Conduct performance evaluations and provide ongoing coaching
- Lead pre-shift meetings and staff training sessions
- Foster a positive professional work environment
- Address employee relations issues and disciplinary matters
- Assist in managing budgets and controlling costs
- Monitor daily sales and revenue reports
- Analyze financial performance and implement strategies to increase profitability
- Control labor costs and maintain appropriate staffing levels
- Minimize waste and ensure proper portion control
- Maintain food quality standards and presentation consistency
- Ensure beverage program excellence including wine service
- Conduct regular quality checks throughout service
- Uphold brand standards and service protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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