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Assistant Property Manager - Park Montgomery, Silver Spring, MD

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $26.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
paid leave
Annual performance bonuses
Employee assistance program
Tuition Reimbursement

Job Description

Enterprise is a national nonprofit organization dedicated to making affordable, quality housing accessible to millions of families who lack a stable home. Established in 1982, Enterprise has significantly impacted the affordable housing sector by investing over $92 billion and creating 1.1 million homes across all 50 states, including the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The organization supports community development agencies on the ground, manages investments for social impact, advances housing policies at various government levels, and directly builds and manages communities. As a mission-driven leader in housing, Enterprise strives to build neighborhoods and homes that foster pride, empowerment, and belonging for residents.

Working at Enterprise means joining a diverse, passionate team committed to social equity and systemic change. The organization emphasizes collaboration among smart, driven professionals who care deeply about advancing racial equity and positive community outcomes. Enterprise fosters an empowering work environment where employees are valued and supported in their professional growth journey. It provides meaningful career opportunities nationwide along with an exceptional benefits package that promotes work-life balance, health, wellness, and financial security.

The Assistant Property Manager position at Park Montgomery in Silver Spring, MD, is a full-time role offering hourly compensation ranging from $22 to $26. This role is vital to maintaining a safe, attractive, and well-managed living environment for residents while ensuring high-quality service and operational efficiency. The Assistant Property Manager acts as a key support figure and may assume the Property Manager's responsibilities in their absence, helping to sustain resident satisfaction and strong financial performance for the community.

Responsibilities include engaging with residents regularly and addressing their concerns promptly and professionally, implementing sales and marketing efforts to meet occupancy goals, and ensuring compliance with Enterprise’s policies as well as legal and regulatory standards such as the Fair Housing Act. This role involves leasing and qualifying prospective residents, managing rent collection and delinquency processes, preparing operational and financial reports, and promoting community engagement through social and educational resident activities.

In addition to operational duties, the Assistant Property Manager collaborates closely with the Resident Services Department to enhance resident programs and provides leadership support within the property management team as needed. The position requires strong organizational skills to manage multiple priorities in a fast-paced environment, excellent communication skills to interact effectively with a diverse clientele, and proficiency with technology tools to maintain accurate records and streamline workflow.

This role does not have direct supervisory responsibilities but involves acting in a supervisory capacity under the Property Manager’s direction for recruiting, training, and performance management activities. Enterprise values candidates with a minimum of three years of experience in property management or related fields and certifications like NCHM COS and TCS or a commitment to obtaining these credentials. The organization is looking for individuals with a strong customer service orientation, attention to detail, and the capability to handle high call volumes while maintaining professionalism and a positive attitude.

Overall, the Assistant Property Manager position at Enterprise offers a rewarding opportunity to contribute to affordable housing solutions within a supportive and mission-driven nonprofit environment. Candidates joining Enterprise become part of a respected national leader in community development with robust opportunities for personal and professional growth, supported by a comprehensive total rewards package including health, dental, vision insurance, paid leave, bonuses, and tuition reimbursement.

Job Requirements

  • Minimum three years’ experience in property management, leasing, or related field
  • High School Diploma or G.E.D.
  • NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) certification or equivalent certification from a nationally recognized compliance training program, or ability and commitment to obtain certifications
  • ability to work in a fast-paced environment demonstrating strong organizational and follow-up skills
  • strong verbal and written communication skills in English
  • ability to apply reason, logic, and problem-solving skills
  • ability to read and understand policies and documentation in English
  • strong computer skills with proficiency in Microsoft Word and Excel
  • excellent interpersonal skills
  • positive attitude and energy
  • strong customer service orientation to older adults
  • strong attention to detail
  • ability to handle high volume of telephone calls
  • possess and maintain timely and reliable transportation

Job Qualifications

  • Minimum three years’ experience in property management, leasing, or related field
  • High School Diploma or G.E.D.
  • NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) certification or equivalent certification from a nationally recognized compliance training program, or ability and commitment to obtain certifications
  • strong verbal and written communication skills in English
  • ability to apply reason, logic, and problem-solving skills
  • ability to read and understand policies and documentation in English
  • strong computer skills with proficiency in Microsoft Word and Excel
  • excellent interpersonal skills
  • positive attitude, enthusiasm, and energy
  • strong customer service orientation to older adults
  • strong attention to detail
  • ability to handle high volume of telephone calls
  • possess and maintain timely and reliable transportation

Job Duties

  • Interact routinely with residents
  • communicate effectively, appropriately, and courteously with residents, associates, management, and guests to ensure all concerns are addressed promptly and professionally
  • implement sales and marketing activities to achieve occupancy goals
  • recommend strategies to adjust activities based on market conditions and competitive pressures
  • maintain knowledge of competitive properties and market trends
  • comply with Enterprise Residential’s policies, procedures, and external regulatory requirements
  • ensure understanding of operational and human resources policies
  • ensure strict compliance with Fair Housing Act
  • show and lease apartments
  • qualify prospective residents
  • manage lease renewal process
  • collect rents and manage delinquencies and collections
  • maintain accurate records
  • provide direction to team in absence of Property Manager
  • promote resident services initiatives
  • engage residents in social, educational, and planned activities
  • prepare, monitor, and distribute operational and financial reports
  • assist in processing property expenses such as vendor invoices
  • participate in required training sessions
  • keep Property Manager informed of property operations
  • support other communities as assigned
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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