Assistant Property Manager - Essex House, Takoma Park, MD.

Enterprise is a distinguished national nonprofit organization committed to making quality housing accessible to millions of families in need. Established in 1982, the organization has made a profound impact by investing over $92 billion and creating more than 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. Enterprise supports community development organizations on the ground, aggregates and invests capital for impactful projects, advances housing policies at local, state, and federal levels, and directly builds and manages communities. This commitment transforms communities into places of pride, power, and belonging, ensuring that affordable housing is not just a roof over one’s head but a foundation for a thriving community.

At Enterprise, employees join a diverse and dedicated team passionate about making a difference every day. The organization fosters a collaborative culture where team members work alongside some of the most intelligent and compassionate individuals in the housing and community development sector. Employees are empowered to contribute meaningfully toward systems change, with a strong emphasis on advancing racial equity. Enterprise offers career opportunities across its nationwide offices and boasts an exceptional benefits package, supporting employees' personal and professional growth while valuing their contributions.

The role of Assistant Property Manager at Essex House in Takoma Park, MD, is a full-time position critical to ensuring a safe, attractive, and well-managed living environment for residents. The Assistant Property Manager plays a vital role in maintaining operational efficiency, sustained resident satisfaction, and strong financial results. This position acts as a supporting figure to the Property Manager and assumes leadership responsibilities in their absence. The Assistant Property Manager interacts routinely with residents, associates, and management, addressing concerns promptly and professionally to uphold the organization's high service standards.

Key responsibilities include implementing sales and marketing initiatives to achieve occupancy goals, maintaining extensive knowledge of market trends and competitive properties, and ensuring compliance with Enterprise Residential's policies and external regulations, including strict adherence to the Fair Housing Act. The role also involves managing lease processes, monitoring rent collections and delinquencies, preparing operational and financial reports, and supporting resident services initiatives to foster community engagement through social, educational, and planned activities.

While the Assistant Property Manager role does not have direct supervisory reports, it requires stepping into a supervisory capacity as directed, including participating in recruiting, training, performance appraisals, and other personnel management duties. This position demands strong organizational, communication, and problem-solving skills and the ability to work efficiently in a fast-paced environment with multiple priorities.

Candidates should possess a minimum of three years of experience in property management or related fields, a high school diploma or GED, and certifications such as NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) or a commitment to obtain these certifications promptly. Proficiency in Microsoft Word and Excel, strong customer service orientation, excellent interpersonal skills, and the ability to handle high volumes of telephone calls are essential. Reliable transportation is required.

Enterprise offers a competitive hourly wage ranging from $22.00 to $27.50, influenced by factors such as skills, qualifications, experience, and location. The compensation package includes annual performance bonuses, generous paid leave, and comprehensive benefits such as dental, health, and vision care, family-building support, flexible work arrangements, health advocacy, an Employee Assistance Program, mental health benefits, financial education, wellness programs, and a 401(k) plan with employer matching contributions. Learning and development opportunities, including tuition reimbursement for job-related courses, are also provided, making this an excellent opportunity for candidates committed to community service and professional growth.