
Assistant Property Manager -Essex House (Takoma, MD)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $26.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision care
Paid Time Off
Employee assistance program
Flexible work arrangements
401(K) Plan with Employer Matching
Job Description
Enterprise is a national nonprofit organization dedicated to making good homes possible for millions of families who lack stable housing. Established in 1982, Enterprise has a rich history of community development and affordable housing advocacy, having invested $92 billion and created 1.1 million homes across the United States, including all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The organization supports community development organizations at the local level, aggregates and invests capital for impactful housing solutions, advances housing policy at all levels of government, and directly builds and manages communities. With its commitment to creating places of pride, power, and belonging, Enterprise is a leader in the affordable housing and community development sectors.
The role of Assistant Property Manager at Essex House in Takoma Park, MD is a full-time position designed to ensure the smooth operation and management of the property while contributing to a safe, attractive, and supportive living environment for residents. This role acts as a key support to the Property Manager and steps in to fulfill managerial duties as necessary, ensuring operational continuity and sustained resident satisfaction. The position requires interaction with residents, associates, and management to address concerns promptly and professionally, implement leasing and marketing strategies to achieve occupancy goals, and maintain compliance with relevant regulations and organizational policies.
This position demands a proactive approach to property management, with responsibilities including rent collection, delinquency monitoring, lease renewals, and record-keeping. The Assistant Property Manager also promotes and facilitates resident services initiatives to improve community engagement through social, educational, and planned activities. Additionally, the role involves managing vendor invoice processing and preparing operational and financial reports. Enterprise values a diverse, well-trained, and motivated workforce, offering extensive training and opportunities for growth. The pay range for this position is between $23.00 and $26.25 per hour, reflecting the candidate's experience, skills, and qualifications. Enterprise also provides a comprehensive benefits package highlighting health, dental, vision, flexible work options, and professional development support. Candidates passionate about community service and affordable housing will find this role rewarding and impactful, contributing directly to the organization's mission to serve others and drive racial equity and systemic change in housing.
The role of Assistant Property Manager at Essex House in Takoma Park, MD is a full-time position designed to ensure the smooth operation and management of the property while contributing to a safe, attractive, and supportive living environment for residents. This role acts as a key support to the Property Manager and steps in to fulfill managerial duties as necessary, ensuring operational continuity and sustained resident satisfaction. The position requires interaction with residents, associates, and management to address concerns promptly and professionally, implement leasing and marketing strategies to achieve occupancy goals, and maintain compliance with relevant regulations and organizational policies.
This position demands a proactive approach to property management, with responsibilities including rent collection, delinquency monitoring, lease renewals, and record-keeping. The Assistant Property Manager also promotes and facilitates resident services initiatives to improve community engagement through social, educational, and planned activities. Additionally, the role involves managing vendor invoice processing and preparing operational and financial reports. Enterprise values a diverse, well-trained, and motivated workforce, offering extensive training and opportunities for growth. The pay range for this position is between $23.00 and $26.25 per hour, reflecting the candidate's experience, skills, and qualifications. Enterprise also provides a comprehensive benefits package highlighting health, dental, vision, flexible work options, and professional development support. Candidates passionate about community service and affordable housing will find this role rewarding and impactful, contributing directly to the organization's mission to serve others and drive racial equity and systemic change in housing.
Job Requirements
- minimum three years’ experience in property management, leasing, or a related field
- high school diploma or G.E.D.
- NCHM COS and TCS certification or equivalent certification from a nationally-recognized compliance training program or commitment to obtain
- ability to work in a fast-paced environment
- strong organizational and follow-up skills
- strong verbal and written communication skills in English
- problem-solving skills
- ability to read and understand English at a business level
- proficiency in Microsoft Word and Excel
- excellent interpersonal and customer service skills
- strong attention to detail
- ability to handle high call volume
- possess and maintain reliable transportation
Job Qualifications
- minimum three years’ experience in property management, leasing, or a related field
- high school diploma or G.E.D.
- NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) certification or equivalent certification from a nationally-recognized compliance training program
- ability and commitment to obtain certifications at the next available course offering
- strong organizational and follow-up skills
- strong verbal and written communication skills in English
- ability to apply reason, logic, and problem-solving skills
- ability to read and understand policies, safety notices, and business correspondence
- strong computer skills with proficiency in Microsoft Word and Excel
- excellent interpersonal skills
- positive attitude, enthusiasm, and energy
- strong customer service orientation to older adults
- strong attention to detail
- ability to handle a high volume of telephone calls
- possess and maintain timely and reliable transportation
Job Duties
- interacts routinely with residents
- communicates effectively, appropriately, and courteously with residents, associates, management and guests
- implements sales and marketing activities to achieve occupancy goals
- recommends strategies to adjust activities based on market trends and competitive pressures
- ensures compliance with Enterprise Residential policy and external regulations
- shows and leases apartments while qualifying prospective residents
- manages lease renewal process
- collects rents and monitors delinquencies
- provides direction to the team in the absence of the Property Manager
- promotes resident services initiatives and engages residents in community activities
- prepares and distributes operational and financial reports
- assists in processing property expenses such as vendor invoices
- participates in training sessions
- keeps Property Manager informed of operational concerns
- supports other communities as assigned
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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