Assistant Property Manager (Affordable Housing) MD, DC & Northern, VA.

Enterprise is a national nonprofit organization dedicated to the mission of making a good home possible for millions of families without one. Founded in 1982, Enterprise has invested over $92 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The organization focuses on supporting community development through multiple channels including on-the-ground community organizations, capital aggregation and investment for impact, advancing housing policy across all levels of government, and direct management and building of communities. These efforts aim to create homes and communities that are places of pride, power, and belonging.

Working at Enterprise means joining a diverse and committed team that strives to make a meaningful difference every day. Employees collaborate with some of the most passionate and knowledgeable experts in the field of affordable housing and community development. The organization is dedicated to driving system change and advancing racial equity, empowering staff to take bold steps toward these goals. Enterprise fosters a supportive workplace culture where employees are valued and encouraged to grow professionally and personally. The company offers career opportunities across the country with a comprehensive and exceptional benefits package.

The role of Assistant Property Manager for Affordable Housing in Washington, DC, and the surrounding areas of Maryland and Northern Virginia is a full-time position with a salary range of $24 to $27 per hour. This role is vital in ensuring a safe and attractive living environment for residents, delivering high-quality service, maintaining resident satisfaction, and achieving operational efficiency along with strong financial performance for the properties managed. The Assistant Property Manager serves as the acting Property Manager in their absence, providing leadership and support to maintain continuity in property operations.

Key responsibilities include routine interaction with residents to address concerns professionally and courteously, implementing sales and marketing activities to meet occupancy goals, and maintaining up-to-date knowledge of market trends and competitive properties. The role requires strict compliance with Enterprise Residential’s policies as well as external regulatory requirements, including adherence to the Fair Housing Act. Duties also include leasing apartments, qualifying prospective residents, managing rent collections and delinquencies, and keeping accurate records. The Assistant Property Manager promotes resident services initiatives by engaging residents with social, educational, and planned community activities. Operational and financial reporting, property expense processing, and participation in required training sessions are also integral components of the job.

Though this position does not have direct reports, the Assistant Property Manager may fulfill supervisory duties under the direction of the Property Manager, including assisting with hiring, training, performance evaluations, and addressing complaints while complying with organizational policies and laws. The role requires a minimum of three years of experience in property management, leasing, or a related field, along with a high school diploma or GED. Preferred certifications include Certified Occupancy Specialist (COS) and Tax Credit Specialist (TCS) or equivalent credentials, or a commitment to obtain such certifications.

Candidates must possess strong organizational skills, the ability to work in a fast-paced environment managing multiple priorities, and excellent verbal and written communication skills in English. Problem-solving abilities, strong attention to detail, and proficiency in Microsoft Word and Excel are essential. The position demands a positive attitude, enthusiasm, excellent interpersonal skills, and a customer service orientation, particularly toward older adults. Reliable transportation is required to fulfill job responsibilities.

Enterprise offers a total rewards package that includes annual performance bonuses, generous paid leave programs, and comprehensive dental, health, and vision care plans. Family-building benefits like adoption and surrogacy support, flexible work arrangements, health advocacy services, an Employee Assistance Program (EAP), and mental health benefits enhance work-life balance. Financial education, wellness programs, and automatic enrollment in the company's 401(k) plan with employer matching contributions provide additional value. Employees also have access to learning and development opportunities, such as tuition reimbursement for job-related courses and certifications, supporting ongoing professional growth and contribution to the mission of serving others.