Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Tuition Reimbursement
Job Description
Starbucks Pleasant Prairie Premium Outlets is part of the globally recognized Starbucks brand, which is known for its premium coffee, exceptional customer service, and strong commitment to community and sustainability. Located in the bustling Pleasant Prairie Premium Outlets, this Starbucks store serves a diverse and dynamic customer base, including shoppers, local residents, and visitors. Starbucks operates as a leading coffeehouse chain focused on creating an inviting atmosphere for customers to enjoy high-quality beverages and food items. The company values its employees highly and aims to foster a supportive and inclusive environment where team members can grow and succeed.
The role available at Starbucks Pleasant Prairie Premium Outlets is an Assistant Store Manager position, where the successful candidate will support the Store Manager in overseeing all aspects of store operations. This position is integral to maintaining the company’s standards for customer satisfaction, product quality, and financial performance. As Assistant Store Manager, you will be involved in staffing, coaching, and developing the team to ensure a high level of engagement and performance. Your leadership will help create a welcoming atmosphere that embodies the Starbucks brand, both through the store environment and the service delivered by the team.
This position demands a calm and collected demeanor, especially during peak business times or unexpected events, helping to ensure smooth transitions and consistent operational excellence. You will be expected to promote a customer-first mentality by training and mentoring your team to provide legendary customer service. Implementing company programs and motivating employees will be part of your daily responsibilities, along with managing staffing levels and workflow to meet business needs.
You will collaborate closely with the Store Manager to plan organizational strategies and execute them effectively, ensuring operational goals are met. Using various management tools, including cash and inventory controls and labor scheduling systems, you will monitor store performance, analyze financial reports, and identify opportunities for improvement. Accountability, integrity, and leadership are essential qualities, as you represent Starbucks' values and contribute to a positive company culture.
Overall, the Assistant Store Manager position at Starbucks Pleasant Prairie Premium Outlets offers a challenging and rewarding opportunity to develop your managerial skills in a fast-paced retail environment. This role provides a platform for career advancement within a globally respected brand known for its dedication to quality and community engagement. If you thrive in team-based settings and are passionate about delivering excellent customer experiences, this role could be a great fit for you.
The role available at Starbucks Pleasant Prairie Premium Outlets is an Assistant Store Manager position, where the successful candidate will support the Store Manager in overseeing all aspects of store operations. This position is integral to maintaining the company’s standards for customer satisfaction, product quality, and financial performance. As Assistant Store Manager, you will be involved in staffing, coaching, and developing the team to ensure a high level of engagement and performance. Your leadership will help create a welcoming atmosphere that embodies the Starbucks brand, both through the store environment and the service delivered by the team.
This position demands a calm and collected demeanor, especially during peak business times or unexpected events, helping to ensure smooth transitions and consistent operational excellence. You will be expected to promote a customer-first mentality by training and mentoring your team to provide legendary customer service. Implementing company programs and motivating employees will be part of your daily responsibilities, along with managing staffing levels and workflow to meet business needs.
You will collaborate closely with the Store Manager to plan organizational strategies and execute them effectively, ensuring operational goals are met. Using various management tools, including cash and inventory controls and labor scheduling systems, you will monitor store performance, analyze financial reports, and identify opportunities for improvement. Accountability, integrity, and leadership are essential qualities, as you represent Starbucks' values and contribute to a positive company culture.
Overall, the Assistant Store Manager position at Starbucks Pleasant Prairie Premium Outlets offers a challenging and rewarding opportunity to develop your managerial skills in a fast-paced retail environment. This role provides a platform for career advancement within a globally respected brand known for its dedication to quality and community engagement. If you thrive in team-based settings and are passionate about delivering excellent customer experiences, this role could be a great fit for you.
Job Requirements
- High school diploma or equivalent
- Minimum 3 years progressively responsible retail experience
- Experience with financial report analysis
- Proven ability to manage store operations independently
- Strong organizational and planning skills
- Ability to work in a fast-paced environment managing multiple priorities
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Strong communication skills
- Ability to maintain confidentiality and handle sensitive information
Job Qualifications
- Progressively responsible retail experience
- Experience analyzing financial reports
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment
- Ability to manage multiple situations simultaneously
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Strong problem-solving skills
- Ability to communicate clearly and concisely
- Ability to handle confidential and sensitive information
Job Duties
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter
- Displays a customer comes first attitude by training and holding team members accountable for delivering legendary customer service
- Drives the implementation of company programs by developing action plans and motivating the store team
- Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
- Provides coaching and direction to the store team to achieve operational goals
- Monitors and manages store staffing levels to ensure team member development and talent acquisition
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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