Assistant Manager - Pompano Beach/Coral Springs

Pollo Nation is a vibrant and rapidly growing restaurant chain dedicated to providing high-quality, flavorful grilled chicken and exceptional customer service to communities. Known for its fresh ingredients, bold flavors, and commitment to excellence, Pollo Nation offers a unique dining experience that blends delicious food with a warm, welcoming atmosphere. With multiple locations across various regions, Pollo Nation prides itself on fostering a collaborative and inclusive workplace culture that values team development, innovation, and leadership growth. As a company, Pollo Nation emphasizes operational excellence and guest satisfaction, consistently striving to exceed customer expectations through fine attention to detail and a passion for hospitality.

The Manager in Training (MIT) role at Pollo Nation is an exciting opportunity for individuals eager to advance their careers in the restaurant management field. This position is designed to develop future leaders by immersing them in comprehensive, hands-on experience across daily restaurant operations. MITs will receive in-depth training and mentorship from seasoned leaders including the Training General Manager and Field Training Manager to gain skills in key areas like food safety, guest service, labor management, and team leadership. This role requires managing a team of 25 or more employees and involves responsibilities that span coaching, scheduling, inventory, payroll, and operational compliance. The MIT will learn how to cultivate a high-performing team culture while maintaining the highest standards of food quality, safety, and cleanliness.

Throughout the training period, MITs will conduct daily pre-shift meetings to align team goals and service expectations, address guest concerns promptly, and drive financial performance through diligent labor management and operational efficiency. Candidates for this role should expect to engage deeply in hiring, onboarding, and developing both hourly staff and future leaders, all within a supportive, fast-paced restaurant environment. Pollo Nation values individuals who demonstrate adaptability, sound decision-making under pressure, and a positive attitude toward change, ensuring they can navigate operational challenges while upholding company policies and procedures.

This position requires a high school diploma or GED, a minimum of 3 to 5 years of restaurant experience with at least 2 years in supervisory roles, and a ServSafe certification. Proficiency with technology platforms including HRIS systems and internal company tools is critical, along with strong communication skills and a passion for developing teams and operational excellence. Pollo Nation offers a dynamic, temperature-controlled work environment with a focus on health and safety, providing reasonable accommodations for employees as needed.

Joining Pollo Nation as a Manager in Training means becoming part of a forward-thinking company that encourages growth, values diversity, and invests heavily in employee success. The company is an equal opportunity employer committed to providing a discrimination-free workplace. By accepting this role, you will embark on a career development journey with substantial guidance and support, equipping you with the leadership skills required to thrive in the competitive hospitality industry.