Assistant Manager (m/w/d) - Urgent Recruitment

Job Overview

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Benefits

Competitive wages
Profit sharing
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
development opportunities

Job Description

Flynn Group is a renowned leader in the restaurant franchise industry, having established its presence as the largest franchise operator globally. Founded in 1999 by Greg Flynn, the company has grown exponentially to manage a diversified portfolio of iconic brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Since entering the Panera Bread system in 2015 through the acquisition of 47 cafes, Flynn Group has demonstrated remarkable growth, becoming the second largest Panera franchisee worldwide. This expansion has been achieved by both opening new stores and acquiring other franchise operators, exemplifying Flynn Group's commitment to growth and industry leadership.

Flynn Panera operates under a decentralized business model, empowering Market Leaders to oversee distinct geographic areas. Reporting to these Market Leaders are Area Directors who manage multiple units, ensuring the overall success and smooth operation of the cafés within their jurisdiction. Each café is led by a General Manager, supported by Assistant Managers and Team Managers who manage daily departmental activities and support the café leadership. This robust leadership structure, combined with over 190 years of collective experience in the restaurant industry within Flynn, has helped maintain high standards and operational excellence. Flynn Panera prioritizes hiring seasoned professionals who are passionate about the business and aligned with the company's core values: Care Genuinely for People, Play Like a Champion, and Win as One.

The role of a Manager at Flynn Panera is pivotal to delivering an exceptional customer experience at its upscale and friendly cafés. Panera Bread cafés are recognized for their premium offerings such as artisan breads, made-to-order soups, salads, sandwiches, and specialty espresso beverages in a clean, grease-free, and alcohol-free environment. The cafés do not utilize fryers or operate late into the night, fostering a workplace that values the well-being of its associates.

As a Manager, you will lead a team of up to 75 staff members, ensuring that the highest standards of customer service, food quality, sanitation, and safety are consistently met. The position requires a seasoned leader who is passionate about the restaurant industry, capable of inspiring and coaching their team, and managing a profitable environment efficiently. Responsibilities include overseeing all operational aspects, from staff management and scheduling to marketing and budget control. The Manager will also play a crucial role in team development, coaching associates through one-on-one interactions, performance evaluations, and fostering an inclusive and productive work environment.

Flynn Panera values leadership that embodies warmth and genuine care for both customers and team members. You will be expected to maintain a professional image, ensure compliance with company policies, and serve as the primary point of contact for resolving associate queries. The company promotes a culture where associates are encouraged to be their authentic selves, creating a positive and engaging workplace.

This opportunity is ideal for experienced restaurant professionals with a stable employment history, attention to detail, and excellent interpersonal skills seeking to join a rapidly expanding concept within a supportive and dynamic organization. Flynn Panera offers competitive wages, comprehensive benefits, and professional growth opportunities, making it an attractive choice for those looking to advance their careers in hospitality management.

Job Requirements

  • At least 2-3 years of hospitality management experience
  • Ability to stand and move for up to 10 hours
  • Capability to lift up to 50 pounds safely
  • Strong reading and writing skills
  • Manual dexterity to use tools and equipment
  • Willingness to work morning shifts
  • Stable employment history
  • Effective communication skills
  • Ability to perform essential duties with or without accommodation

Job Qualifications

  • 2-3 years hospitality management experience
  • Degree or equivalent experience in hospitality or hotel/restaurant management preferred
  • Food management certifications a plus
  • Strong leadership and coaching skills
  • Excellent interpersonal and communication skills
  • Ability to manage budgets and analyze financial performance
  • Experience in team retention and development
  • Proficient in coordinating restaurant operations
  • Knowledge of food safety and sanitation standards

Job Duties

  • Take responsibility for overall business performance including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering
  • Analyze and plan restaurant sales levels and profitability
  • Create and execute plans for sustained profitability
  • Act as the primary conduit of information between associates and management
  • Retain and develop team members and managers
  • Manage budgets and control costs
  • Coordinate the entire operation during scheduled shifts
  • Greet customers and conduct table visits to ensure satisfaction
  • Inspire associates to have fun and be authentic while driving high productivity
  • Coach and mentor associates through one-on-ones, performance documentation, and reviews
  • Anticipate problems and take proactive action
  • Resolve associate questions
  • Serve as a specialist within the bakery-cafe to ensure associates are trained and competent
  • Recruit and train staff to meet staffing par levels
  • Ensure operations comply with company guidelines, cultural values, and ethical business practices
  • Exhibit a professional image and promote the company values and beliefs

Job Criteria

Experience

Mid Level (3-7 years)


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