Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,640.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Town and Country Resort is a distinguished hospitality establishment known for its commitment to exceptional guest experiences and outstanding service quality. Located within a serene and upscale environment, this resort offers a comprehensive range of dining and recreational facilities designed to cater to both leisure and business travelers. The resort prides itself on creating memorable stays through a combination of luxurious accommodations, top-notch amenities, and a dedicated team that embodies the core values of hospitality, professionalism, and guest satisfaction. As a prominent player in the hospitality sector, Town and Country Resort emphasizes continuous improvement and innovation to meet the evolving... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 3 years of experience in food and beverage operations
- at least 2 years of supervisory or leadership experience in hospitality
- valid Food Handler and TIPS certification
- strong computer skills including Microsoft Office and POS systems
- excellent communication and conflict-resolution skills
- ability to work flexible schedules including weekends, evenings, and holidays
- physical ability to stand and walk for extended periods
- capability to lift and carry up to 25 pounds regularly
- occasional lifting up to 50 pounds
- ability to bend, kneel, crouch, push, pull, and reach frequently
- adaptable to indoor and outdoor working conditions including exposure to kitchen equipment and varying environments
Job Qualifications
- High school diploma or equivalent required
- college degree preferred
- minimum of 3 years of food and beverage experience in high-volume operations
- at least 2 years of supervisory or leadership experience in hospitality
- valid Food Handler and TIPS certification required
- strong computer skills, including Microsoft Office and POS systems
- excellent communication, coaching, and conflict-resolution skills
- highly organized, detail-oriented, and able to thrive in a fast-paced environment
- positive, professional demeanor with a strong sense of accountability
- flexible schedule including weekends, evenings, and holidays
Job Duties
- Provide outstanding customer service to guests and team members at all times
- lead, coach, and motivate the outlet teams to consistently meet service standards
- assist in the preparation of budgets, forecasts, and performance reports
- monitor cleanliness, physical atmosphere, and setup of all assigned food and beverage areas
- take initiative in executing creative promotions, events, and upsell strategies
- maintain high hygiene and sanitation standards in compliance with health regulations
- track daily revenue and labor performance, analyze variances and identify solutions
- assist with supply ordering, inventory management, and cost control measures
- supervise and evaluate staff performance, appearance, and professional conduct
- conduct performance reviews and assist in training and career development
- support recruiting, hiring, onboarding, and new hire paperwork in partnership with HR
- promote a safe, clean, and positive work environment across all outlets
- facilitate pre-shift briefings, team meetings, and consistent communication
- resolve guest concerns and service issues promptly and effectively
- maintain knowledge of food and beverage trends, products, and service techniques
- collaborate with other departments to support resort-wide initiatives
Job Location
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