Assistant Manager – KKD 633 West Valley City – South West (West Valley City, UT)
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
WKS Krispy Kreme, LLC is a renowned company operating under the iconic Krispy Kreme brand, recognized globally for its delicious and high-quality doughnuts and coffee. Krispy Kreme has built an outstanding reputation for excellent guest service, innovative products, and an engaging brand experience. As a company grounded in values such as integrity, loyalty, winning, service, and teamwork, WKS Krispy Kreme continues to thrive by maintaining brand standards and delivering exceptional satisfaction to its customers. The company fosters a dynamic environment where employees are encouraged to grow, lead, and contribute to the overall success of the business. This establishment is dedicated to providing a safe, clean, and welcoming environment both for its guests and its team members, reflecting strong community values and a commitment to operational excellence across all shop locations.
The Assistant Manager role at Krispy Kreme represents a critical leadership position that supports the General Manager in overseeing the daily operations of the shop. This role is pivotal in ensuring that every aspect of the shop runs smoothly, encompassing guest service, product quality, food safety, operational standards, and overall profitability. The Assistant Manager actively contributes to leading and developing team members, maintaining high brand standards, and fostering an environment where exceptional customer experiences consistently occur. This position involves significant hands-on involvement, from assisting with recruiting and training new employees to managing inventory, food production schedules, and financial management practices.
In the role of Assistant Manager, you will take on a variety of responsibilities that strengthen both the team and the business. You will assist in managing shop operations including retail, production, sanitation, and delivery functions, ensuring compliance with Krispy Kreme’s strict operating procedures and recipes. You'll also play a leadership role in driving sales and promotional programs, supporting financial goals, and ensuring a safe and clean shop environment that exceeds guest expectations. This position demands flexibility, as scheduling may include early mornings, evenings, weekends, holidays, and occasionally overnight shifts based on business needs.
Ideal candidates for this position will have prior supervisory experience in restaurant, retail, hospitality, or food service environments and demonstrate strong leadership, communication, and organizational skills. The role also requires familiarity with food safety standards, cash handling, inventory management, and proficiency with point-of-sale (POS) systems and basic computer applications.
By joining WKS Krispy Kreme, you become part of a brand that values excellence, teamwork, and ongoing development. As Assistant Manager, you will significantly impact the shop’s operational success and guest satisfaction, positioning yourself for potential future leadership opportunities within the company. This opportunity offers a chance to work in a fast-paced, rewarding environment with a team dedicated to maintaining the highest standards in product quality and customer service while growing your career in the food service industry.
The Assistant Manager role at Krispy Kreme represents a critical leadership position that supports the General Manager in overseeing the daily operations of the shop. This role is pivotal in ensuring that every aspect of the shop runs smoothly, encompassing guest service, product quality, food safety, operational standards, and overall profitability. The Assistant Manager actively contributes to leading and developing team members, maintaining high brand standards, and fostering an environment where exceptional customer experiences consistently occur. This position involves significant hands-on involvement, from assisting with recruiting and training new employees to managing inventory, food production schedules, and financial management practices.
In the role of Assistant Manager, you will take on a variety of responsibilities that strengthen both the team and the business. You will assist in managing shop operations including retail, production, sanitation, and delivery functions, ensuring compliance with Krispy Kreme’s strict operating procedures and recipes. You'll also play a leadership role in driving sales and promotional programs, supporting financial goals, and ensuring a safe and clean shop environment that exceeds guest expectations. This position demands flexibility, as scheduling may include early mornings, evenings, weekends, holidays, and occasionally overnight shifts based on business needs.
Ideal candidates for this position will have prior supervisory experience in restaurant, retail, hospitality, or food service environments and demonstrate strong leadership, communication, and organizational skills. The role also requires familiarity with food safety standards, cash handling, inventory management, and proficiency with point-of-sale (POS) systems and basic computer applications.
By joining WKS Krispy Kreme, you become part of a brand that values excellence, teamwork, and ongoing development. As Assistant Manager, you will significantly impact the shop’s operational success and guest satisfaction, positioning yourself for potential future leadership opportunities within the company. This opportunity offers a chance to work in a fast-paced, rewarding environment with a team dedicated to maintaining the highest standards in product quality and customer service while growing your career in the food service industry.
Job Requirements
- Minimum of 1-3 years of restaurant, retail, hospitality, or food service supervisory experience preferred
- high school diploma or equivalent required
- college coursework preferred
- strong leadership, communication, and organizational skills
- knowledge of food safety, sanitation, and operational procedures
- ability to obtain and maintain required food safety certifications
- experience with cash handling, inventory management, and scheduling preferred
- proficiency with POS systems and basic computer applications
- ability to work flexible schedules including early mornings, evenings, weekends, holidays, and overnight shifts as needed
- reliable transportation and ability to support nearby shop locations as business needs require
Job Qualifications
- Minimum of 1-3 years of restaurant, retail, hospitality, or food service supervisory experience preferred
- high school diploma or equivalent required
- college coursework preferred
- strong leadership, communication, and organizational skills
- knowledge of food safety, sanitation, and operational procedures
- ability to obtain and maintain required food safety certifications
- experience with cash handling, inventory management, and scheduling preferred
- proficiency with POS systems and basic computer applications
- ability to work flexible schedules including early mornings, evenings, weekends, holidays, and overnight shifts as needed
- reliable transportation and ability to support nearby shop locations as business needs require
Job Duties
- Assist with recruiting, hiring, onboarding, training, and developing team members
- provide coaching, feedback, and performance support to hourly employees
- support succession planning and development of future leaders
- lead by example and promote a positive, respectful, and team-oriented work environment
- assist in overseeing daily shop operations including retail, production, sanitation, and delivery functions
- ensure compliance with Krispy Kreme operating procedures, recipes, and brand standards
- monitor staffing levels and deployment to maximize operational efficiency and guest service
- support opening, closing, and shift change procedures
- ensure proper execution of production schedules, product availability, and inventory controls
- assist with ordering, receiving, storage, and inventory management
- ensure guests receive friendly, efficient, and accurate service
- resolve guest concerns and complaints professionally and promptly
- maintain a visible presence in the shop to support team members and guest satisfaction
- support promotional programs and sales-building initiatives
- reinforce guest service standards and brand expectations
- assist in managing labor, product costs, waste, and controllable expenses
- support achievement of sales and profitability goals
- follow cash handling, deposit, and reconciliation procedures
- assist with inventory counts, product ordering, and operational reporting
- protect company assets through proper operational controls
- ensure compliance with food safety, sanitation, and health department regulations
- maintain required certifications and ensure operational compliance
- monitor food quality, freshness, holding times, and product presentation standards
- enforce workplace safety policies and procedures
- support compliance with all federal, state, and local regulations
- maintain a clean, organized, and safe shop environment including retail, production, storage, restroom, and exterior areas
- ensure cleaning schedules and sanitation procedures are consistently followed
- perform and assign cleaning tasks including sanitizing equipment, sweeping, mopping, removing trash, cleaning restrooms, maintaining production areas, and other assigned cleaning or side work tasks
- engage in physical activities such as standing, walking, bending, stooping, twisting, reaching, grasping, lifting, carrying, pushing, and pulling objects
- communicate effectively with guests, team members, vendors, and management
- use POS systems, production equipment, and other shop technology in compliance with state age requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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