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Assistant Manager - Kitchen - #92

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $23.00
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Work Schedule

Night Shifts
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Benefits

Quarterly bonus
competitive salary
Paid Time Off
Parental leave
401k Match
Medical insurance
Vision Insurance
Dental Insurance
Tuition Reimbursement
employee stock ownership
Snack discount
Professional development opportunities

Job Description

Sheetz is a well-established convenience store chain known for its commitment to quality, customer satisfaction, and employee development. With a reputation for delivering a unique and enjoyable experience to customers across a variety of locations, Sheetz prides itself on fostering a positive and dynamic work environment. The company operates numerous convenience stores that offer a wide selection of food, beverages, and other retail products, paired with excellent customer service. Sheetz emphasizes continuous professional growth and strives to be a leader in the retail and food service industry through innovation and exceptional team leadership.

This opportunity is for a Kitchen Assistant Manager to join Sheetz’s energetic team and play a crucial role in driving the success of the store’s kitchen operations. The Kitchen Assistant Manager is a pivotal position responsible for overseeing all aspects of food preparation, kitchen execution, staffing, and ensuring customer satisfaction with every order. The role demands someone with great attention to detail who can manage multiple moving parts simultaneously to deliver exceptional food service quality. This position offers a competitive hourly wage with an additional premium for overnight shifts from 10pm to 6am, reflecting the importance of accountability and leadership during extended business hours.

As a Kitchen Assistant Manager, you will gain valuable leadership experience by managing the entire food service program. This includes inventory management, food preparation, promotion of menu items, production oversight, ensuring high levels of customer service, and boosting sales. You will serve as the second-in-command within the store, stepping into the Store Manager’s role when necessary and providing leadership that supports operational excellence. Beyond operational duties, Sheetz supports its employees with numerous benefits such as quarterly bonuses tied to company performance, competitive salaries, generous paid time off, parental leave, 401k matching, employee stock ownership, unlimited professional development opportunities, tuition reimbursement, and comprehensive medical, vision, and dental coverage. Additional perks include snack discounts that enhance the employee experience.

This role is ideal for an individual passionate about the fast-paced food service environment and looking to develop their management skills within a growing company. The Kitchen Assistant Manager will collaborate closely with the store team to maintain compliance with all company policies and local regulations. This hands-on leadership role allows for direct impact on operational success, employee morale, and most importantly, customer satisfaction. Candidates who thrive in dynamic settings and want to be part of a company that values its workforce and rewards hard work will find this an exciting career path. With opportunities to grow internally, Sheetz invests in its employees’ futures, encouraging a culture of learning, advancement, and team success.

Job Requirements

  • high school diploma or GED required
  • experience in fast food, restaurant, retail or convenience operation
  • supervisory experience preferred
  • ServeSafe certification
  • ability to work nights and weekends
  • strong leadership and communication skills
  • attention to detail and ability to multi-task
  • commitment to excellent customer service

Job Qualifications

  • high school diploma or GED required
  • two-year degree in a business related field preferred
  • successful completion of certification testing as needed
  • one year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • any other legally required certification

Job Duties

  • back-up the store manager by giving your thoughts on recruitment, selection, training, and performance management of your store team
  • provide input into scheduling
  • handle customer questions, complaints and concerns timely
  • keep an eye on staff compliance with Sheetz policies, procedures and programs
  • follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  • call the shots in the kitchen on recipes, proper portioning, and product rotation
  • create build-to’s and follow up on orders and store organization
  • keep the goods stocked by managing inventory and identifying waste elimination opportunities
  • impact cost savings by monitoring waste, expense and variance
  • oversee food service rollouts

Job Criteria

Experience

Mid Level (3-7 years)


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