Assistant Manager - Hiring Immediately

Dave's Hot Chicken is a rapidly growing restaurant franchise specializing in Nashville-style hot chicken. Known for its vibrant atmosphere and commitment to fresh, high-quality food, the company focuses on delivering an exceptional guest experience with a menu that emphasizes spicy, flavorful chicken dishes. Operating across multiple locations, Dave's Hot Chicken prides itself on a dynamic work environment that fosters teamwork, training, and leadership opportunities for its employees. As a customer-centric business, the company is dedicated to maintaining high operational standards and ensuring that every visit leaves a positive impression on guests. The organization values its team members, promoting a culture of respect, growth, and performance-driven success.

The role of Shift Leader at Dave's Hot Chicken is crucial for the smooth and efficient operation of the restaurant during any given shift. Earning between 19 and 21 dollars per hour plus tips, this position blends leadership with hands-on responsibilities. As the person accountable for all activities within the restaurant while on duty, the Shift Leader plays a significant role in ensuring that every team member executes their duties to meet company standards and guest expectations. The Shift Leader works closely with the restaurant management team to implement the business plan and uphold operational excellence.

This position demands a proactive approach to supervising team members, monitoring performance, and delegating tasks effectively. A Shift Leader must ensure compliance with company policies and safety guidelines while fostering a positive work environment characterized by cooperation and mutual respect among employees. Key responsibilities include organizing shift schedules, handling guest interactions with professionalism, ensuring food preparation follows the correct procedures, and maintaining restaurant cleanliness. Additionally, this role requires overseeing cash handling tasks and supporting the training and development of new and existing team members.

A Shift Leader at Dave's Hot Chicken is expected to lead by example, demonstrating positive business and personnel practices, managing administrative responsibilities like daily paperwork, and contributing to the overall success of the restaurant by meeting shift goals consistently. The role also involves addressing guest complaints, maintaining communication within the team, and upholding the standards related to food and cash controls to minimize costs and maximize efficiency.

The ideal candidate for the Shift Leader position will demonstrate excellent organizational and time management skills, strong interpersonal abilities for guest service, and the capacity to view restaurant operations from a customer perspective. Physical demands include standing for extended periods, working in fast-paced, high-temperature environments, and lifting up to 75 pounds. Flexibility in work hours, including nights, weekends, and holidays, is essential.

This opportunity at Dave's Hot Chicken offers a dynamic work environment where leadership skills can be honed, and career growth pursued within a successful and expanding restaurant brand. The role not only supports operational success but also contributes significantly to creating memorable dining experiences for guests. For individuals passionate about hospitality, teamwork, and restaurant management, this Shift Leader position provides an engaging and rewarding career path.