Assistant Manager - Hiring Immediately

Orchard Foods is a renowned establishment known for its commitment to delivering exceptional food service experiences to its customers. As part of its continuous growth and dedication to excellence, the company is seeking a dynamic and motivated Assistant Manager to join its team. Orchard Foods operates within the food service industry, specializing in providing high-quality dining experiences with a focus on customer satisfaction and operational efficiency. This role is a full-time position offering a competitive wage ranging from $19.83 to $20.13 per hour, plus participation in a tip pool, making it a lucrative opportunity for individuals with leadership ambitions in hospitality management.

The Assistant Manager role at Orchard Foods encompasses a broad set of responsibilities that are vital to the smooth operation and success of the restaurant. This position serves as a critical support to the Restaurant General Manager, ensuring comprehensive management coverage throughout operating hours and providing direct supervision of day-to-day restaurant operations. The candidate will oversee customer service interactions and manage teams larger than three people, driving a positive and efficient work environment. Integral to the role is managing the upkeep of facilities and equipment, adhering to strict cleaning protocols, and overseeing financial controls to maintain profitability.

Human resource management is a key element where the Assistant Manager will be responsible for crew training, ongoing coaching, providing feedback to hourly workers, and conducting health and safety audits. This role also requires an active hands-on approach, requiring the manager to frequently perform operational duties to lead by example, respond to customer needs, and model the desired behavioral standards in the workplace. As a leader, the Assistant Manager motivates and trains employees to achieve operational excellence, supervising roles such as Shift Leads and Restaurant Team Members.

Maintaining fast and accurate service alongside positive guest relations is crucial, with an emphasis on ensuring that all products meet the company's quality standards. The Assistant Manager also ensures compliance with Occupational Safety and Health standards, local health regulations, and internal safety policies to provide a safe environment for both employees and customers. Financially, the role contributes by managing labor costs, maintaining inventory, reviewing and acting on financial reports, and following security protocols to protect company assets.

Additionally, the position involves participating in recruitment processes including interviewing, hiring, conducting performance appraisals, and managing disciplinary actions—a testament to the comprehensive management scope of the role. The Assistant Manager ensures that maintenance programs are actively followed, upholds food quality, guarantees customer satisfaction, and executes corporate and local marketing plans to boost business growth.

This role is ideal for someone with 1 to 2 years of supervisory experience in food service or a related field, who holds a Serve Safe certification and possesses strong communication, organizational, and customer service skills. The candidate should thrive in a fast-paced setting and show flexibility to work evenings, weekends, and holidays. Orchard Foods offers an attractive benefits package including medical, dental, and vision insurance; an employer-funded Health Reimbursement Account eligible after 60 days; a 401K plan with up to 4% employer matching; paid sick leave, flex days, and training; free meals during shifts; employee discounts; and continuous career development and leadership opportunities. The company promotes an inclusive work culture where employees are supported and encouraged to grow within their careers. Orchard Foods is an equal opportunity employer, committed to diversity and compliance with all relevant laws. Candidates with a passion for leadership and customer service excellence are highly encouraged to apply for this exciting and rewarding opportunity.