Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its wide variety of chicken wings, sauces, and a vibrant atmosphere centered around sports viewing. Established in 1982, Buffalo Wild Wings has grown into a recognized brand across the United States and internationally, offering a unique combination of delicious food, a lively environment, and excellent customer service. The company prides itself on creating an engaging and fun atmosphere where guests can enjoy great food, watch their favorite sports, and socialize with family and friends. With a commitment to quality and community, Buffalo Wild Wings remains dedicated to providing memorable experiences for both guests and employees alike.
The Restaurant Manager role at Buffalo Wild Wings is a pivotal position designed to support the Management Team by providing leadership and operational coverage during peak times and in the absence of other managers. This role is perfect for an individual who thrives in a fast-paced, energetic environment and loves being a part of a growing company focused on sports, good food, and community. The manager will be responsible for leading both the front of house and back of house teams to ensure a seamless and enjoyable dining experience for all guests. This includes performing 100 percent of table visits and actively resolving guest concerns to maintain high customer satisfaction. The Restaurant Manager is also tasked with coaching and motivating team members, driving operational readiness, and executing company standards effectively. Beyond the operational duties, the manager acts as a representative of the brand within the local community by cultivating strong community connections and extending the fan base. This role offers an opportunity to build a strong team culture, enhance customer service, and contribute to the ongoing success and expansion of Buffalo Wild Wings. The position is full-time and offers competitive compensation with a robust benefits package including health, dental, and vision insurance, paid time off, 401(k) with matching, and employee discounts. This job is ideal for professionals seeking to develop their leadership skills in a vibrant, sports-focused restaurant environment.
The Restaurant Manager role at Buffalo Wild Wings is a pivotal position designed to support the Management Team by providing leadership and operational coverage during peak times and in the absence of other managers. This role is perfect for an individual who thrives in a fast-paced, energetic environment and loves being a part of a growing company focused on sports, good food, and community. The manager will be responsible for leading both the front of house and back of house teams to ensure a seamless and enjoyable dining experience for all guests. This includes performing 100 percent of table visits and actively resolving guest concerns to maintain high customer satisfaction. The Restaurant Manager is also tasked with coaching and motivating team members, driving operational readiness, and executing company standards effectively. Beyond the operational duties, the manager acts as a representative of the brand within the local community by cultivating strong community connections and extending the fan base. This role offers an opportunity to build a strong team culture, enhance customer service, and contribute to the ongoing success and expansion of Buffalo Wild Wings. The position is full-time and offers competitive compensation with a robust benefits package including health, dental, and vision insurance, paid time off, 401(k) with matching, and employee discounts. This job is ideal for professionals seeking to develop their leadership skills in a vibrant, sports-focused restaurant environment.
Job Requirements
- high school diploma or equivalent
- minimum of 2 years management experience in a restaurant or food service setting
- excellent interpersonal and communication skills
- availability to work flexible hours including nights, weekends, and holidays
- ability to stand and walk for extended periods
- strong problem-solving skills
- basic computer literacy
Job Qualifications
- proven leadership experience in a restaurant or hospitality environment
- strong customer service and communication skills
- ability to lead and motivate a diverse team
- knowledge of restaurant operations and food safety standards
- experience in conflict resolution and guest issue management
- ability to work in a fast-paced, high-energy environment
- proficient in scheduling and staff management
Job Duties
- provide support to management team during peak periods and absence of manager
- create a fun dining experience by ensuring 100 percent of table visits and resolving guest issues
- lead and coach front of house and back of house team members
- drive operational readiness and execution of company standards
- motivate and build a strong team that delivers exceptional customer service
- create community connections to extend the fan base
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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