Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.00 - $23.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Stock Ownership Plan (ESOP)
Professional development opportunities
Team-oriented environment
Employee Discounts
Job Description
Best Friends Pet Care is a leading company in the pet care industry, dedicated to providing top-quality services for pets and their families. As a trusted pet care center, Best Friends Pet Care offers a welcoming and safe environment where pets can enjoy boarding, daycare, and grooming services. The company prides itself on exceptional care, safety, and customer service, creating enriching experiences for both pets and their owners. With a commitment to community engagement and continuous operational excellence, Best Friends Pet Care stands out as a premier destination for pet lovers. The company embraces a culture of teamwork, professional development, and employee ownership, which empowers staff to contribute meaningfully and grow within the organization.
The role of Assistant Center Manager at Best Friends Pet Care is a vital leadership position focused on supporting the Center Manager in managing daily operations effectively. This role demands a passionate individual with strong leadership skills, a genuine love for animals, and the ability to foster a vibrant team environment. As the right hand to the Center Manager, the Assistant Center Manager ensures seamless facility operation, outstanding customer experience, and consistent adherence to safety and cleanliness standards. Responsibilities include overseeing pet care activities, managing inventory and administrative tasks, participating in team development, and engaging with clients and the community. The position offers an exciting opportunity to work in a dynamic, pet-centered environment where no two days are the same. Compensation ranges from $21.00 to $23.00 per hour, with potential for commissions, incentives, and tips where applicable. This role also requires physical capability to lift large dogs and handle the natural demands of an active pet care setting.
The role of Assistant Center Manager at Best Friends Pet Care is a vital leadership position focused on supporting the Center Manager in managing daily operations effectively. This role demands a passionate individual with strong leadership skills, a genuine love for animals, and the ability to foster a vibrant team environment. As the right hand to the Center Manager, the Assistant Center Manager ensures seamless facility operation, outstanding customer experience, and consistent adherence to safety and cleanliness standards. Responsibilities include overseeing pet care activities, managing inventory and administrative tasks, participating in team development, and engaging with clients and the community. The position offers an exciting opportunity to work in a dynamic, pet-centered environment where no two days are the same. Compensation ranges from $21.00 to $23.00 per hour, with potential for commissions, incentives, and tips where applicable. This role also requires physical capability to lift large dogs and handle the natural demands of an active pet care setting.
Job Requirements
- high school diploma or equivalent
- minimum of 1-2 years experience in pet care or related field
- ability to lift large dogs and perform physical tasks
- excellent leadership and organizational skills
- strong problem-solving abilities
- availability to work flexible hours including weekends and holidays
- valid driver’s license preferred
Job Qualifications
- previous experience in pet care or animal services
- leadership or supervisory experience preferred
- strong communication and interpersonal skills
- ability to manage multiple tasks and prioritize effectively
- knowledge of safety and cleanliness standards in pet care environments
- basic administrative and inventory management skills
- ability to work collaboratively within a team
- passion for animals and commitment to exceptional customer service
Job Duties
- partner with the center manager to oversee daily operations and maintain best friends pet care standards of pet care
- step up as a confident leader in the center manager's absence, ensuring smooth operations
- ensure the facility meets and exceeds cleanliness, safety, and compliance standards
- assist with inventory management, ensuring supplies are well-stocked and expenses are managed
- support payroll processes, scheduling, and day-to-day administrative tasks
- assist with recruiting, training, mentoring and shadowing team members to ensure top-notch care and service
- help create work schedules that balance business needs with team well-being
- promote ongoing professional development and positive morale among staff
- build trust and strong relationships with pet parents, ensuring they feel confident placing their pet in our care
- handle client inquiries, feedback, and requests with professionalism and enthusiasm
- collaborate on community outreach, promotions, and marketing efforts to grow our presence
- oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe
- monitor pet behavior and address any concerns promptly and compassionately
- keep detailed records of pet care, incidents, and daily routines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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