Assistant Manager (Auntie Anne's Southridge Mall - Greedle, WI)

Auntie Anne's is a prominent and beloved international franchise specializing in freshly baked pretzels and exceptional guest experiences. With a reputation dating back to its inception for delivering golden brown pretzels, fresh flavors, and an inviting aroma, Auntie Anne’s has established itself as a go-to destination for snack lovers and families alike. The company is dedicated to creating moments of joy by offering high-quality products and maintaining a warm, friendly environment that keeps customers coming back for more. As a leader in the quick-service snack industry, Auntie Anne’s continues to expand its presence by focusing on outstanding customer service and empowering its team members with leadership opportunities and development programs. This opportunity to join Auntie Anne’s as an Assistant General Manager offers motivated individuals a chance to be part of a dynamic and growing company that values people-first leadership and operational excellence.

The Assistant General Manager role at Auntie Anne’s is a vital leadership position designed for individuals who are passionate about combining operational management with team development and customer satisfaction. Working closely with the General Manager, the Assistant General Manager supports the daily operations and overall performance of the store, ensuring every aspect from product quality to cleanliness meets the company’s high standards. This role goes beyond just managing tasks – it involves inspiring and coaching team members to deliver exceptional guest experiences that align with Auntie Anne’s mission of creating moments of joy. The Assistant General Manager helps oversee scheduling, inventory control, operational reporting, and handles any team or guest concerns professionally to maintain a positive store environment. Additionally, this position requires stepping in to manage the store in the absence of the General Manager, demonstrating a readiness for increased responsibility and leadership.

This full-time position offers flexible scheduling based on business needs and provides a range of perks including free on-duty shift meals, employee discounts, and free uniforms. Training and development programs are also available to support career growth within the company. Eligible benefits may include health insurance, life insurance, and a 401(k) plan, making this an attractive opportunity for those seeking a long-term career in the food service industry. Ideal candidates will have previous supervisory or management experience, preferably within the food service or retail sectors, and possess strong leadership, communication, and organizational skills. The role requires physical stamina to remain active during shifts and a comfort level working in environments that range from warm ovens to cool walk-in areas. Basic math and computer skills along with familiarity with POS systems are essential, as well as a food handler certification obtained either prior to hire or within 30 days of employment.

By joining Auntie Anne’s as an Assistant General Manager, you will take part in a vibrant and supportive team culture that values positivity, pride, and continuous improvement. This role offers a pathway to grow within the organization while being an integral part of delivering the high-quality products and excellent service that Auntie Anne’s customers expect. If you are ready to combine your leadership skills with a passion for food service and customer satisfaction, this is your chance to lead the roll and make a meaningful impact every day at Auntie Anne’s.