Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
401(k) Plan
Job Description
SONIC Drive-In is a renowned fast-food restaurant chain recognized for its unique drive-in experience, quality food, and exceptional customer service. Established as a leader in the quick-service restaurant (QSR) industry, SONIC combines the nostalgic charm of classic drive-in dining with modern conveniences and high standards of food preparation. The company's commitment to offering 100 percent pure beef patties, hand-made onion rings, and real ice cream sets it apart in the competitive foodservice market. SONIC's innovative ordering system, including carhops who deliver orders with a smile, epitomizes their commitment to customer satisfaction and fun dining experiences. The culture at SONIC fosters a sense of camaraderie and pride among its employees, who are regarded as part of an elite team delivering not only food but memorable moments to guests.
The Assistant Manager role at SONIC Drive-In is a vital position that supports the General Manager in steering the day-to-day operations of the restaurant. This full-time career opportunity is ideal for individuals passionate about leadership in the restaurant industry and eager to make a difference in guest service. Assistant Managers are responsible for training and coaching team members including carhops and crew, ensuring compliance with company policies, and sustaining high standards of cleanliness, safety, and food quality. The role demands excellent communication skills, multitasking abilities, and a proactive mindset to resolve operational challenges effectively.
In this pivotal role, the Assistant Manager directly contributes to the guest experience by fostering a customer service mentality among the staff and swiftly handling guest requests and complaints. The position entails overseeing staffing and inventory control to optimize food cost management and maintain operational efficiency. Administrative duties such as record-keeping and completing inventory tasks are part of the responsibilities, reinforcing the importance of organizational skills.
This position offers the opportunity to grow within a recognized brand with a supportive environment that values leadership, respect, and teamwork. SONIC’s Assistant Managers enjoy not only competitive pay but also the pride of wearing the iconic uniform and being part of the brand’s vibrant culture. If you are a dynamic leader who thrives in fast-paced environments and loves providing outstanding customer experiences, this career path could be your ideal fit. Join the SONIC family and drive your career forward by creating sensational guest experiences and leading a motivated team to success.
The Assistant Manager role at SONIC Drive-In is a vital position that supports the General Manager in steering the day-to-day operations of the restaurant. This full-time career opportunity is ideal for individuals passionate about leadership in the restaurant industry and eager to make a difference in guest service. Assistant Managers are responsible for training and coaching team members including carhops and crew, ensuring compliance with company policies, and sustaining high standards of cleanliness, safety, and food quality. The role demands excellent communication skills, multitasking abilities, and a proactive mindset to resolve operational challenges effectively.
In this pivotal role, the Assistant Manager directly contributes to the guest experience by fostering a customer service mentality among the staff and swiftly handling guest requests and complaints. The position entails overseeing staffing and inventory control to optimize food cost management and maintain operational efficiency. Administrative duties such as record-keeping and completing inventory tasks are part of the responsibilities, reinforcing the importance of organizational skills.
This position offers the opportunity to grow within a recognized brand with a supportive environment that values leadership, respect, and teamwork. SONIC’s Assistant Managers enjoy not only competitive pay but also the pride of wearing the iconic uniform and being part of the brand’s vibrant culture. If you are a dynamic leader who thrives in fast-paced environments and loves providing outstanding customer experiences, this career path could be your ideal fit. Join the SONIC family and drive your career forward by creating sensational guest experiences and leading a motivated team to success.
Job Requirements
- Ability to work irregular hours, including nights, weekends, and holidays
- Minimum six months restaurant management experience or one year entry level retail management experience
- Basic math, reading and computer skills
- Effective communication skills
- Ability to follow directions and work with autonomy
- Willingness to comply with appearance, uniform, and hygiene standards at SONIC
Job Qualifications
- General knowledge and understanding of the restaurant industry or retail operations
- Six months of restaurant management experience or one year of entry-level retail management experience
- Effective communication skills
- Basic math, reading, and computer skills
- Ability to follow directions and work autonomously
- Multitasking and problem-solving skills
- Friendly and courteous demeanor
- Strong leadership skills
- Team player with the ability to motivate others
- Track record of sales building, marketing, expense management, and staff development
Job Duties
- Manage, train, monitor and coach team members, carhops, and skating carhops
- Direct and assign drive-in restaurant employees to ensure all food service operations meet standards
- Enforce employee compliance with the drive-in restaurant handbook, policies, and procedures
- Perform opening and closing duties for the restaurant
- Monitor staffing levels, inventory, and food cost control
- Complete weekly inventory tasks as needed
- Assist with administrative duties including maintaining files and records
- Foster a customer service mentality and respond promptly to guest requests
- Report guest complaints and assist in resolution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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