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Assistant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $22.00 - $23.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
professional development program

Job Description

Sizzling Platter LLC, operating under the popular Wingstop brand, is a leading player in the quick-service restaurant industry specializing in delivering a unique flavor experience through freshly made, high-quality chicken wings. Since its inception in 1994, Wingstop has grown to become a beloved destination for guests seeking bold and memorable flavors served through exceptional food and unmatched service. The Riverbank, CA location prides itself on maintaining the tradition of Wingstop's commitment to excellence, driving customer satisfaction and operational success in every shift.

At Sizzling Platter LLC, our focus is on creating one of the most inviting and efficient restaurant environments where every team member plays a vital role in delivering on our mission to serve the world flavor. Our establishment values a combination of high standards in food quality, cleanliness, guest engagement, and team collaboration. We embrace a culture of continuous learning and leadership development, offering career pathways in restaurant management and beyond. We are committed to equal employment opportunity, fostering an inclusive workplace where diversity is celebrated.

The Assistant Manager role at Wingstop is a dynamic and hands-on leadership position designed for individuals passionate about both foodservice operations and team success. This person acts as a key support to the General Manager by overseeing the day-to-day functions of the restaurant and ensuring that every shift runs smoothly. Unlike traditional managerial roles, this position requires active participation in front-of-house and back-of-house operations, making it an integral part of the guest experience and team morale.

Responsibilities include managing workflow during busy shifts, coaching and developing crew members, handling customer feedback with professionalism, and maintaining consistent adherence to food safety, quality, and cleanliness standards. The Assistant Manager also plays a critical role in recruitment, onboarding, and training efforts that shape the future capability of the team. By assisting in inventory management, cash handling, and reporting, this leader ensures operational accuracy and financial integrity.

The position offers flexible employment options, including both full-time and part-time schedules, catering to a variety of candidate availability. It features a competitive hourly wage ranging from $22.00 to $23.00, with eligibility for overtime pay according to federal, state, and local regulations, reflecting our commitment to fair labor practices.

Physical demands of the role include the ability to stand and walk extensively, lift loads up to 50 pounds, and work within a fast-paced kitchen environment exposed to heat and noise. Applicants should be ready to embrace the physicality of this active role while upholding safety standards. Beyond the routine operational duties, the Assistant Manager is a culture driver, encouraging accountability, teamwork, and a positive workplace atmosphere that helps Wingstop maintain its reputation for both employee satisfaction and guest loyalty.

This position not only provides a vital opportunity to lead in a fast-growing food service brand but also affords access to substantial benefits such as medical, dental, and vision insurance, a 401(k) retirement plan, paid time off where applicable, and professional development programs to support career growth. Joining Sizzling Platter LLC means becoming part of a dynamic team committed to excellence and passionate about sharing great food and service with the community.

Job Requirements

  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 pounds
  • Ability to bend, reach, stoop, and kneel frequently
  • Ability to perform repetitive motions including hand and wrist movements
  • Ability to work in a fast-paced, high-temperature kitchen environment
  • Willingness to work flexible shifts including nights, weekends, and holidays
  • High school diploma or equivalent

Job Qualifications

  • Previous restaurant leadership experience preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced, high-volume environment
  • Strong organizational and time management skills
  • Dependable, accountable, and team-oriented
  • Flexible availability, including nights, weekends, and holidays

Job Duties

  • Support the General Manager in day-to-day restaurant operations
  • Lead shifts by directing team members and ensuring efficient workflow
  • Provide coaching, feedback, and support to Crew Members and Shift Leads
  • Deliver and model exceptional guest service
  • resolve guest concerns promptly and professionally
  • Assist with hiring, training, and onboarding new team members
  • Ensure food quality, safety, and cleanliness standards are consistently met
  • Perform opening and closing procedures, including cash handling, deposits, and reporting
  • Monitor inventory levels and assist with ordering, receiving, and stock management
  • Maintain compliance with company policies, procedures, and all applicable laws
  • Step into operational roles (front-of-house and back-of-house) as needed to support the team
  • Help drive team performance, accountability, and a positive workplace culture

Job Criteria

Experience

No experience required


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