Assistant Manager

Black Family Hospitality is a deeply rooted family-owned Texas institution, established in 2014, with a reputation for delivering generations of tradition, heart, and exceptional hospitality. This esteemed company has cultivated a robust presence in the Texas dining scene, with popular restaurants such as Terry Black's BBQ and Opal's Oysters. These establishments have become iconic symbols of authentic Texas barbecue and refined dining experiences, garnering acclaim both locally and beyond. Black Family Hospitality is renowned for its unwavering commitment to quality, craftsmanship, and bold flavors, which have cemented its status within the culinary community.\n\nAs Black Family Hospitality expands its portfolio, it introduces an innovative new concept that combines immersive entertainment with expertly crafted cocktails, thoughtful cuisine, and experiential hospitality that surpasses traditional dining expectations. This evolution exemplifies the company’s dedication to storytelling, innovation, and fostering a sense of family among its team members. Every employee at Black Family Hospitality contributes to shaping a remarkable legacy built on authentic flavor and a warm, welcoming atmosphere.\n\nThe Restaurant Assistant Manager role is vital within this expanding organization. Reporting directly to the General Manager, the Assistant Manager oversees daily restaurant operations, ensuring that all service, quality, and performance benchmarks are consistently achieved. This job requires managing the front-of-house and back-of-house teams concurrently, coordinating staff schedules, overseeing inventory levels, and maintaining rigorous health and safety compliance. The Assistant Manager also plays a pivotal role in supporting staff training, development, and performance management, including conducting constructive disciplinary actions when necessary.\n\nCustomer satisfaction is paramount in this role, with the Assistant Manager addressing guest inquiries and resolving concerns swiftly and professionally. Additionally, this position supports the implementation of company policies, monitors financial metrics, and works to enhance sales through strategic cost control and efficient operations. Creating a positive and motivating team culture is a fundamental responsibility, ensuring every guest enjoys a superior dining experience. Black Family Hospitality offers competitive starting salaries, inclusive of benefits such as health, dental, and vision insurance, along with bonus opportunities, reflecting the company’s investment in its people’s wellbeing and success.