Job Overview
Compensation
Hourly
Range $20.00 - $22.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k)
Job Description
Zaxbys is a well-established restaurant chain renowned for offering an exceptional dining experience that goes beyond just serving great food. It is a vibrant place where guests can enjoy fun times with friends while savoring delicious meals crafted with care. Zaxbys prides itself on creating a welcoming and lively atmosphere, making every visit memorable for its customers. This brand is known for its high standards in food quality, customer service, and overall dining experience. Operating numerous locations, Zaxbys emphasizes a team-oriented culture and is dedicated to growth and excellence within the fast-casual dining industry.
The Assistant Manager role at Zaxbys is an exciting opportunity for individuals passionate about hospitality and leadership. Assistant Managers play a critical role in the daily operations of the restaurant, ensuring that everything runs smoothly and efficiently. They are responsible for maintaining the highest operational standards, ensuring the team follows all policies and procedures, and delivering an outstanding guest experience that exceeds expectations. This position is essential in supporting the restaurant's goals and fostering a positive environment for both employees and guests.
Employed on an hourly basis, the pay range for the Assistant Manager position is $20.00 to $22.00 per hour. In addition to competitive wages, team members benefit from quarterly bonuses that can amount to up to 12% of their annual earnings, further rewarding exceptional performance. Zaxbys also provides a comprehensive benefits package, including medical, dental, and vision insurance; short- and long-term disability coverage; employer-paid life insurance; and a 401(k) plan with employer match, contingent on eligibility. The company values its employees by offering paid time off, paid holidays, free meals on shift, and significant meal discounts off shift. Additional perks include early access to pay, employee recognition programs, and numerous opportunities for career advancement within the company.
This role demands strong leadership and organizational skills as Assistant Managers are expected to coach, mentor, and develop team members to excel in their roles. They are responsible for creating effective work schedules while ensuring compliance with company standards and local laws. The Assistant Manager directs and supervises team members, supports performance evaluations, and handles customer and team member concerns with professionalism and respect. Maintaining a positive, safe, and engaging work environment is paramount, as is adhering to safety guidelines and operational procedures. This position also requires strict compliance with all franchising and company policies, along with federal, state, and local regulations.
Candidates for this role must be at least 18 years old, possess valid driver's license, reliable transportation, and be capable of working a flexible schedule including nights, weekends, and holidays. Leadership experience, especially in restaurant management, is highly preferred, along with a strong commitment to team collaboration and customer satisfaction. Successful completion of background checks and all required training programs are also part of the employment process. Overall, the Assistant Manager position at Zaxbys offers a fulfilling career in a supportive environment with excellent earnings potential and career growth prospects.
The Assistant Manager role at Zaxbys is an exciting opportunity for individuals passionate about hospitality and leadership. Assistant Managers play a critical role in the daily operations of the restaurant, ensuring that everything runs smoothly and efficiently. They are responsible for maintaining the highest operational standards, ensuring the team follows all policies and procedures, and delivering an outstanding guest experience that exceeds expectations. This position is essential in supporting the restaurant's goals and fostering a positive environment for both employees and guests.
Employed on an hourly basis, the pay range for the Assistant Manager position is $20.00 to $22.00 per hour. In addition to competitive wages, team members benefit from quarterly bonuses that can amount to up to 12% of their annual earnings, further rewarding exceptional performance. Zaxbys also provides a comprehensive benefits package, including medical, dental, and vision insurance; short- and long-term disability coverage; employer-paid life insurance; and a 401(k) plan with employer match, contingent on eligibility. The company values its employees by offering paid time off, paid holidays, free meals on shift, and significant meal discounts off shift. Additional perks include early access to pay, employee recognition programs, and numerous opportunities for career advancement within the company.
This role demands strong leadership and organizational skills as Assistant Managers are expected to coach, mentor, and develop team members to excel in their roles. They are responsible for creating effective work schedules while ensuring compliance with company standards and local laws. The Assistant Manager directs and supervises team members, supports performance evaluations, and handles customer and team member concerns with professionalism and respect. Maintaining a positive, safe, and engaging work environment is paramount, as is adhering to safety guidelines and operational procedures. This position also requires strict compliance with all franchising and company policies, along with federal, state, and local regulations.
Candidates for this role must be at least 18 years old, possess valid driver's license, reliable transportation, and be capable of working a flexible schedule including nights, weekends, and holidays. Leadership experience, especially in restaurant management, is highly preferred, along with a strong commitment to team collaboration and customer satisfaction. Successful completion of background checks and all required training programs are also part of the employment process. Overall, the Assistant Manager position at Zaxbys offers a fulfilling career in a supportive environment with excellent earnings potential and career growth prospects.
Job Requirements
- Must be 18 years of age or older
- must have a valid driver’s license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- must have a valid driver’s license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan, food safety certification and manager certification, enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- ensure team members receive proper training including ongoing coaching and development
- create an effective work schedule following company standards and local laws
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- ensure service, product quality, and cleanliness standards are consistently upheld
- communicate performance concerns to your General Manager
- assist with performance reviews and mentor and develop team members
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- ensure processes, policies, and procedures are properly followed throughout daily operations
- maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- maintain compliance with federal, state, and local laws and guidelines
- utilize management tools and keep neat, accurate, and current records
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to your General Manager and District Manager
- escalate other concerns to your supervisor when appropriate
- perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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