Assistant Manager

Athens, GA, USA|Onsite

Job Overview

Compensation

Hourly

Range $20.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

401(k)

Job Description

Zaxbys is a fast-casual dining restaurant chain renowned for its chicken wings, chicken fingers, and freshly made sides. Founded with the mission to provide more than just food, Zaxbys offers a welcoming environment where guests can have fun, spend quality time with family and friends, and enjoy delicious, high-quality meals. The brand prides itself on its community spirit, teamwork culture, and commitment to providing an exceptional customer experience. As Zaxbys continues to expand, it maintains a strong focus on creating a positive workplace where employees feel valued and empowered to grow in their careers.

The Assistant Manager position at Zaxbys plays a critical role in ensuring the smooth operation of the restaurant while delivering excellent guest experiences. This position is ideal for individuals who are passionate about leadership, hospitality, and business management within the fast-paced restaurant industry. Assistant Managers support the General Manager by overseeing daily operations, ensuring compliance with company policies, health and safety regulations, and maintaining high standards of service, cleanliness, and product quality. They are responsible for coaching and developing team members, managing schedules, handling guest concerns, and fostering a positive and productive work environment.

This role offers a competitive pay range of $20.00 to $24.00 per hour and includes bonus potential paid quarterly, which can amount to up to 12% of annual earnings. Additional perks include free meals during shifts, 50% off meals when off shift, paid time off, paid holidays, early access to pay, and various employee recognition and referral programs. These benefits not only support employee well-being but also encourage career advancement within the company.

As part of the leadership team, Assistant Managers receive comprehensive training, including certification in Food Safety and Manager Certification, alongside Zaxbys' proprietary Assistant Manager Development Plan. The training ensures that supervisors are well-equipped to maintain operational excellence and uphold the brand's commitment to great service and quality.

Joining Zaxbys as an Assistant Manager means being part of a company that values diversity, offers equal employment opportunities, and fosters a culture of respect and inclusion. The company adheres strictly to all federal, state, and local laws concerning employment and operational standards. If you are ready to lead a dynamic team, thrive in a fast-paced environment, and grow your career in restaurant management, Zaxbys offers an exciting opportunity with meaningful benefits and a supportive community.

Job Requirements

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan, food safety certification and manager certification, and any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly