
Job Overview
Compensation
Hourly
Range $19.00 - $24.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401k
Job Description
Zaxbys is a popular restaurant chain recognized for its commitment to delivering not just exceptional food but also a fun and friendly atmosphere where guests can enjoy quality time with friends and family. Known for its fresh chicken wings, chicken fingers, sandwiches, and salads, Zaxbys offers an environment that emphasizes excellent customer service and a vibrant dining experience. Established in the fast-casual dining industry, Zaxbys continues to expand its presence, attracting team members who are passionate about food service and guest satisfaction. The company values the contributions of its staff and fosters a culture of growth, recognition, and teamwork, making it more than just a workplace but a community hub for both employees and customers alike.
The role of Assistant Manager at Zaxbys is a critical leadership position that plays a vital role in ensuring the smooth day-to-day operations of the restaurant. As an Assistant Manager, you will be responsible for managing operational standards, overseeing team performance, and supporting the overall guest experience. This position is designed for individuals who have strong leadership skills and a passion for hospitality and team development. Assistant Managers at Zaxbys manage staff training programs, including certifications in food safety and management, and are expected to create effective schedules while ensuring legal and company standards are met.
This role offers a pay range of $19.00 to $24.00 per hour and includes additional benefits such as bonus potential, paid time off, and health insurance options. Assistant Managers are encouraged to lead by example, maintaining high standards of service, quality, and cleanliness. They also support their General Managers by addressing performance concerns and fostering a positive work culture characterized by open communication, respect, and employee recognition. This position requires flexibility, as work schedules often include days, nights, weekends, and holidays. Candidates must be at least 18 years old with reliable transportation and a valid driver's license.
Zaxbys provides significant opportunities for career advancement, emphasizing continuous learning and employee development. Benefits include medical, dental, and vision insurance, employer-paid life insurance, short and long-term disability coverage, and a 401(k) plan with employer match. The Assistant Manager will utilize management tools to maintain accurate records and ensure compliance with federal, state, and local laws, as well as franchise and corporate policies.
Working at Zaxbys means joining a dynamic team that values hard work, dedication, and a commitment to providing the best dining experience possible. The Assistant Manager role offers not only competitive pay and comprehensive benefits but also the chance to grow professionally within a company that prioritizes team morale, safety, and operational excellence. This leadership position demands a hands-on approach, excellent communication skills, and the ability to manage multiple responsibilities efficiently within a fast-paced restaurant environment. If you are looking to take the next step in your management career in the food service industry, Zaxbys offers a rewarding and supportive environment to help you succeed.
The role of Assistant Manager at Zaxbys is a critical leadership position that plays a vital role in ensuring the smooth day-to-day operations of the restaurant. As an Assistant Manager, you will be responsible for managing operational standards, overseeing team performance, and supporting the overall guest experience. This position is designed for individuals who have strong leadership skills and a passion for hospitality and team development. Assistant Managers at Zaxbys manage staff training programs, including certifications in food safety and management, and are expected to create effective schedules while ensuring legal and company standards are met.
This role offers a pay range of $19.00 to $24.00 per hour and includes additional benefits such as bonus potential, paid time off, and health insurance options. Assistant Managers are encouraged to lead by example, maintaining high standards of service, quality, and cleanliness. They also support their General Managers by addressing performance concerns and fostering a positive work culture characterized by open communication, respect, and employee recognition. This position requires flexibility, as work schedules often include days, nights, weekends, and holidays. Candidates must be at least 18 years old with reliable transportation and a valid driver's license.
Zaxbys provides significant opportunities for career advancement, emphasizing continuous learning and employee development. Benefits include medical, dental, and vision insurance, employer-paid life insurance, short and long-term disability coverage, and a 401(k) plan with employer match. The Assistant Manager will utilize management tools to maintain accurate records and ensure compliance with federal, state, and local laws, as well as franchise and corporate policies.
Working at Zaxbys means joining a dynamic team that values hard work, dedication, and a commitment to providing the best dining experience possible. The Assistant Manager role offers not only competitive pay and comprehensive benefits but also the chance to grow professionally within a company that prioritizes team morale, safety, and operational excellence. This leadership position demands a hands-on approach, excellent communication skills, and the ability to manage multiple responsibilities efficiently within a fast-paced restaurant environment. If you are looking to take the next step in your management career in the food service industry, Zaxbys offers a rewarding and supportive environment to help you succeed.
Job Requirements
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Food Safety Certification and Manager Certification
- Any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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