Assistant Manager

Greenville, SC, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $22.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

401(k) with employer match

Paid Time Off

Paid holidays

free meals on shift

Employee Recognition Program

Employee Referral Program

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for its delicious chicken wings, sandwiches, and finger foods, providing guests with not only great meals but also a fun and enjoyable environment. Established as a leading brand in the food service industry, Zaxbys has built a reputation for quality, community involvement, and a commitment to creating memorable dining experiences. The company values its employees as much as its customers, emphasizing a positive work culture, career growth opportunities, and comprehensive benefits for its team members. With a focus on operational excellence and guest satisfaction, Zaxbys continues to expand its presence across the country, offering promising employment opportunities for motivated individuals.

The role of Assistant Manager at Zaxbys presents an exciting opportunity to be a key part of the restaurant's leadership team. Assistant Managers are entrusted with ensuring the restaurant delivers exceptional guest experiences while maintaining the highest operational standards. This position involves managing daily operations, upholding company policies, and leading the team to success. Assistant Managers are responsible for training, coaching, scheduling, and supervising staff to ensure efficiency and excellence during each shift. They play a vital role in fostering a positive work environment, motivating team members, and maintaining service quality, product standards, and cleanliness.

This position offers hourly pay ranging from $22.00 to $24.00, along with a $1,500 training completion bonus, paid in two installments. The role is designed for individuals passionate about leadership and hospitality, with opportunities for advancement within the company. Zaxbys provides a supportive environment where employee contributions are recognized and rewarded through bonuses, paid time off, holiday pay, and various incentive programs. The Assistant Manager position requires flexibility, strong organizational skills, and the ability to work in a dynamic, fast-paced restaurant setting. Successful candidates will engage in training programs including Food Safety and Manager Certifications to ensure compliance and operational success.

Working as an Assistant Manager at Zaxbys means being part of a family-oriented company that values teamwork, respect, and a commitment to excellence. The role also encompasses ensuring safety and legal compliance, handling guest and employee concerns with professionalism, and maintaining meticulous records. Candidates must be prepared to work a flexible schedule that includes days, nights, weekends, and holidays, reflecting the demands of a vibrant restaurant environment. Zaxbys promotes from within, making the Assistant Manager role an excellent career stepping stone for those looking to grow in the hospitality industry. The company also offers comprehensive medical, dental, and vision insurance, short and long-term disability benefits, employer-paid life insurance, and a 401(k) plan with employer match, underscoring its commitment to employee well-being and future security.

Job Requirements

must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

complete all training requirements including zaxbys assistant manager development plan
obtain food safety certification and manager certification
enhance guest experiences by ensuring team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create effective work schedules following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level and achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your general manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, or injuries timely and respectfully
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all zaxby’s franchising llc and zax llc guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond this position
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your general manager and district manager
escalate other concerns to your supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly