Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Medical Plans
Dental plans
recognition programs
Bonuses
Job Description
Checkers & Rally's is a well-established quick service restaurant (QSR) franchise known across the United States for its signature menu featuring flame-grilled hamburgers and made-to-order fries. Serving millions of guests annually, Checkers & Rally's operates numerous locations, each dedicated to providing a fast, satisfying dining experience with a commitment to quality, cleanliness, and outstanding customer service. As a prominent player in the QSR industry, this company emphasizes a culture of integrity, service excellence, and a dedication to making a positive impact on both guests and employees alike.
The Assistant Manager role at Checkers & Rally's is pivotal to the operational success and customer satisfaction at each location. This role involves supporting the General Manager in executing the restaurant plan, which includes achieving sales and profits targets, enforcing company policies and procedures, and delivering exceptional service to guests. The Assistant Manager plays an essential leadership role, ensuring that restaurant operations run smoothly and efficiently in a fast-paced environment characterized by high energy and a strong team spirit.
Working as an Assistant Manager means being deeply involved in the day-to-day activities of the restaurant, from managing team performance to maintaining a safe and clean environment for both guests and employees. This position demands a proactive approach to identifying and resolving operational challenges, coaching team members to deliver excellent service, and fostering a workplace atmosphere that is fun, engaging, and aligned with the company’s core values of integrity, service, excellence, and bold growth. The role requires flexibility, as the restaurant operates extended hours, and the Assistant Manager must be ready to adapt to varying schedules and demands.
In addition to operational oversight, the Assistant Manager contributes to team building by participating in the hiring process and training new employees on company standards and guest service expectations. This collaborative aspect of the job helps ensure the team is skilled, motivated, and aligned with the company’s mission to be the first choice for guests and employees. Moreover, the Assistant Manager is tasked with managing guest satisfaction by promptly addressing complaints and policy violations, thereby enhancing the overall dining experience and reinforcing the brand’s promise.
Overall, this position offers a dynamic opportunity for individuals seeking growth within the restaurant management field. Checkers & Rally's supports its staff through comprehensive training programs, performance feedback, and career advancement initiatives. The role not only allows for personal and professional development but also promises a rewarding work environment where dedication and hard work are recognized and rewarded. With competitive benefits including medical and dental plans, bonuses, and a culture that values operational excellence and personal development, the Assistant Manager role at Checkers & Rally's is an excellent fit for motivated, high-energy individuals committed to making a difference and growing within the QSR industry.
The Assistant Manager role at Checkers & Rally's is pivotal to the operational success and customer satisfaction at each location. This role involves supporting the General Manager in executing the restaurant plan, which includes achieving sales and profits targets, enforcing company policies and procedures, and delivering exceptional service to guests. The Assistant Manager plays an essential leadership role, ensuring that restaurant operations run smoothly and efficiently in a fast-paced environment characterized by high energy and a strong team spirit.
Working as an Assistant Manager means being deeply involved in the day-to-day activities of the restaurant, from managing team performance to maintaining a safe and clean environment for both guests and employees. This position demands a proactive approach to identifying and resolving operational challenges, coaching team members to deliver excellent service, and fostering a workplace atmosphere that is fun, engaging, and aligned with the company’s core values of integrity, service, excellence, and bold growth. The role requires flexibility, as the restaurant operates extended hours, and the Assistant Manager must be ready to adapt to varying schedules and demands.
In addition to operational oversight, the Assistant Manager contributes to team building by participating in the hiring process and training new employees on company standards and guest service expectations. This collaborative aspect of the job helps ensure the team is skilled, motivated, and aligned with the company’s mission to be the first choice for guests and employees. Moreover, the Assistant Manager is tasked with managing guest satisfaction by promptly addressing complaints and policy violations, thereby enhancing the overall dining experience and reinforcing the brand’s promise.
Overall, this position offers a dynamic opportunity for individuals seeking growth within the restaurant management field. Checkers & Rally's supports its staff through comprehensive training programs, performance feedback, and career advancement initiatives. The role not only allows for personal and professional development but also promises a rewarding work environment where dedication and hard work are recognized and rewarded. With competitive benefits including medical and dental plans, bonuses, and a culture that values operational excellence and personal development, the Assistant Manager role at Checkers & Rally's is an excellent fit for motivated, high-energy individuals committed to making a difference and growing within the QSR industry.
Job Requirements
- High school diploma or general education degree (GED) preferred
- food safety certified
- 1-2 years restaurant management experience preferably in quick service restaurants (QSR)
- basic math skills
- Microsoft Office and general systems experience
- strong interpersonal and verbal and written communications skills
- ability to work flexible schedule and extended hours
- high energy to keep up with fast paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High school diploma or general education degree (GED) preferred
- food safety certified
- 1-2 years restaurant management experience preferably in quick service restaurants (QSR)
- basic math skills
- Microsoft Office and general systems experience
- strong interpersonal and verbal and written communications skills
- ability to work flexible schedule and extended hours
- high energy to keep up with fast paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Building sales and profits by promoting guest satisfaction and managing restaurant operations
- escalating concerns or recommendations about the restaurant, employees, or guests to the General Manager
- assisting with interviewing and hiring the right team members
- ensuring policy and procedures are being followed on shifts
- training team members on operations, company policies and procedures, and guest service
- identifying and responding to complaints and policy and procedure violations
- providing regular feedback and coaching to team members on their performance
- helping ensure the restaurant is a safe, clean and fun environment for our employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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