Assistant Manager

Wonder is a revolutionary mealtime platform designed to satisfy every craving in a single order without compromise. As a company, Wonder stands out by allowing customers to mix and match dishes from over 20 exclusive restaurants, enabling a diverse dining experience ranging from tacos to Thai cuisine. Operating with zero delivery fees, Wonder also offers convenient dine-in and pick-up options at locations near its customers. Each meal is freshly prepared on-site by a dedicated culinary team and served hot, ensuring quality and satisfaction. The company prides itself on controlling every facet of the dining experience, from recipe development to the proprietary technology that powers its system, ensuring quality, variety, and consistency at scale. Located in Worcester, Massachusetts, Wonder is a fast-growing platform committed to making great food more accessible to all and continuously innovating the restaurant experience through operational excellence and cutting-edge culinary practices.

The role of Assistant Manager at a Wonder restaurant is pivotal to the daily success and smooth operation of the location. This position supports the General Manager and the Senior Operations Leader in several key areas including team management, operational efficiency, and customer service excellence. The Assistant Manager plays an integral part in building a positive work environment by motivating, engaging, and training staff, ensuring that all team members uphold food safety standards and deliver superior guest experiences. This role requires a proactive leader who can manage inventory control, oversee food safety protocols, optimize staffing for maximum operational efficiency, and resolve any obstacles that may hinder service delivery or sales targets.

This position demands a strategic individual with strong leadership skills who can handle a variety of responsibilities from recruiting top talent to driving restaurant sales, and expertly managing kitchen and dining room operations. The Assistant Manager is expected to maintain clear communication with the team, monitor performance against operational goals, and foster a culture of continuous training and personal development. A key aspect of this role also involves maintaining compliance with health regulations and safety standards, ensuring a safe environment for both customers and employees.

The Assistant Manager will benefit from a supportive work environment that values diversity, equity, and inclusion, and fosters career growth through learning and development opportunities. With a salary range between $62,000 to $71,500 annually, this role offers competitive compensation and a comprehensive benefits package including medical, dental, and vision insurance, employer-paid life insurance, retirement plans with employer match, and various other employee perks. Ideal candidates will bring at least two years of supervisory or management experience in a fast-paced, high-volume restaurant setting, preferably within Quick Service or full-service environments, along with a track record of successfully leading teams of 15 or more members. This role is perfect for motivated individuals looking to advance their career in restaurant management while contributing to a unique and innovative culinary platform focused on customer satisfaction and operational excellence.