Jimmy John's logo

Assistant Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive pay
Training opportunities
Employee Discounts
Positive work environment

Job Description

Jimmy John's is a well-established sandwich restaurant franchise known for its commitment to quality, speed, and customer satisfaction. Located at 10400 Baltimore Street NE in Blaine, MN, this branch exemplifies the brand's dedication to providing a high-energy environment where employees work as a cohesive team to deliver "freaky fast" and "freaky fresh" sandwiches. As part of a nationwide company that has grown rapidly, Jimmy John's prides itself on maintaining a culture centered on honesty, integrity, and enthusiasm, making it a popular dining choice and an excellent place to build a career in food service management.

The Person in Charge (PIC) role at this Blaine location is a critical leadership position responsible for managing the restaurant in the absence of the General Manager. With competitive pay ranging from $15 to $18 per hour and flexible scheduling options that accommodate all hours and days, the PIC position offers an excellent opportunity for motivated individuals looking for growth and responsibility within a respected national brand. The PIC is entrusted with ensuring the smooth operation of daily restaurant functions, including maintaining high standards of customer service, supervising food preparation, and managing staff effectively to promote store profitability and customer satisfaction.

This role is especially suited for energetic leaders who thrive in fast-paced environments and enjoy taking initiative. The person in charge will oversee a team of 3 to 15 employees, handle training, staff evaluations, and maintain high operational standards. The position demands strong organizational skills, the ability to resolve both customer and employee issues professionally, and a commitment to maintaining a clean and organized workspace. The PIC also manages inventory control, orders supplies, supervises daily food production, and ensures compliance with all company procedures and safety standards.

As a key part of the management team, the PIC represents Jimmy John's values in every interaction, fostering a positive, enthusiastic work atmosphere. The role emphasizes leadership, accountability, and the ability to balance multiple operational tasks under pressure. Candidates must be prepared for a physically demanding role that includes standing, walking, and lifting up to 50 pounds throughout long shifts, typically ranging from 50 to 60 hours per week. A valid driver’s license and clean driving record are essential due to potential delivery coordination responsibilities.

This position is an ideal stepping stone for those seeking to advance within the Jimmy John’s organization or anyone passionate about delivering exceptional food and service in a dynamic environment. By maintaining integrity in all systems and procedures and dedicating themselves to the highest standards of restaurant management, the PIC at Jimmy John’s Blaine contributes significantly to the brand’s ongoing success and reputation.

Job Requirements

  • Position requires bending, standing and walking the entire workday
  • Must be able to lift 50 pounds
  • Must be at least 19 years of age
  • Must have a valid driver’s license, reliable transportation, current automobile insurance, and maintain a clean driving record
  • No more than 2 minor violations in the past 3 years
  • Minor violations include but are not limited to speeding under 30 mph over the posted limit, failure to yield, accidents, etc.
  • No major violations in the past 5 years
  • Major violations include but are not limited to: DUI, reckless/careless driving, driving during a suspended license, excessive speed over 30 mph, leaving the scene of an accident, refusing a chemical test, etc.
  • Must have the stamina to work a minimum of 50-60 hours a week

Job Qualifications

  • Willing to work overtime, holidays, weekends as business dictates
  • Must be able to read, write, and communicate in English
  • Ability to establish priorities, work independently, and proceed with objectives under minimal supervision
  • Ability to handle and resolve customer threats and issues
  • Ability to handle and resolve employee issues
  • Skills to use a personal computer and various software packages (Word / Excel)
  • Ability to handle stress and high-volume operations
  • Experience with a retail food company is a plus

Job Duties

  • Manage a staff of approximately 3 to 15 employees
  • Assign, oversee and evaluate work
  • Recommend promotion, transfer or termination of employees based on performance
  • Provide on-the-job training for new employees
  • Delegate and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
  • Assist in the supervision of the preparation, sales, and service of food
  • Forecast food items
  • Estimate what amount of each food items will be consumed per shift
  • Supervise food preparation and service operations while on duty
  • Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency
  • Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness
  • Ensure that every customer receives world-class customer service
  • Route deliveries and serve drivers to maximize delivery business and speed
  • Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production)
  • Complete closing procedures
  • Execute systems and procedures with 100% integrity and completeness
  • Complete daily and weekly paperwork
  • Responsible for 100% of the cash drawers at all times during the shift
  • Receive and store product
  • Audit previous shift’s systems and procedures for 100% integrity and completeness
  • Complete preventive maintenance and upkeep on store’s equipment and supplies
  • Maintain professional appearance at all times in compliance with the Jimmy John’s Dress Code
  • Display a positive and enthusiastic approach to all assignments
  • Perform other related duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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