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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts

Job Description

KFC, located at 7556 NW 58th St, Tamarac, FL 33321, is part of the globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality service. As a renowned quick-service restaurant, KFC has built a strong reputation for delivering delicious meals in a friendly and efficient environment. The Tamarac location operates with a focus on community engagement, customer satisfaction, and operational excellence. Being part of the broader Yum! Brands family, KFC combines brand tradition with innovative approaches to food service to maintain its status as a leading fast-food provider.

The role of Assistant Manager at KFC Tamarac is pivotal to ensuring day-to-day restaurant operations run smoothly and efficiently. This position involves managing multiple aspects of the business, including customer satisfaction, cash handling, inventory, labor, and financial reporting. The Assistant Manager plays a crucial leadership role, fostering a work culture that emphasizes teamwork, accountability, and excellence. They support the restaurant’s goals by effectively managing employees, driving sales growth, and maintaining high standards in food safety and customer service. This position requires a leader who is proactive, communicative, and dedicated to both staff development and operational success.

The Assistant Manager will oversee shift managers and team members, ensuring all tasks are completed properly and shifts are well scheduled to meet business demands. Exceptional customer service skills are essential, including handling escalated concerns to maintain a positive dining experience. Additionally, this role demands active involvement in employee training, development, and performance management to build a reliable and service-oriented team. The Assistant Manager must ensure strict adherence to food safety and security protocols, making the restaurant a safe and welcoming environment for both employees and patrons.

Managing inventory levels and financial responsibilities such as profit optimization and cost control are key duties. The Assistant Manager will contribute to financial reporting and monitor execution of company policies relating to inventory and labor management. A successful candidate demonstrates experience in supervisory roles within fast food or quick service restaurant environments, with a history of managing Profit and Loss accounts. This leadership role combines operational, financial, and human resources responsibilities in a dynamic and fast-paced setting. KFC values diversity and inclusion, supporting equal employment opportunities and ensuring compliance with all applicable laws.

Job Requirements

  • high school diploma or GED
  • 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment, including profit and loss responsibility
  • basic personal computer literacy
  • pass background check criteria and drug test
  • reliable transportation
  • able to tolerate standing, walking, lifting up to 50 lbs

Job Qualifications

  • high school diploma or GED
  • 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment
  • experience with profit and loss responsibility
  • basic personal computer literacy
  • strong leadership and communication skills
  • proven track record of people development
  • positive attitude

Job Duties

  • shift management - ensure that shift managers and team members complete their tasks
  • scheduling shifts and deployment of team
  • ensure customers have a positive dining experience
  • provide customer support in escalated situations
  • supervise employees and ensure excellent service
  • develop employees and train new hires
  • address performance issues
  • ensure food safety and security procedures
  • manage inventory and monitor policy execution
  • optimize profit and control costs

Job Criteria

Experience

Mid Level (3-7 years)


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