
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Competitive wages
free meal
quarterly incentive bonuses
Voluntary group health insurance
voluntary life insurance
voluntary dental insurance
401(k) retirement plans
Vacation pay
Extensive training programs
Job Description
Wendy's of Western Virginia is a locally owned and operated franchise that proudly serves the communities of Roanoke and Lynchburg with 14 restaurant locations. As part of a globally recognized fast-food chain known for its fresh, quality ingredients and exceptional customer service, Wendy's of Western Virginia embraces a community-focused approach. The franchise emphasizes creating a friendly and fast-paced dining environment where customers receive the best food and outstanding service. With a strong local presence, Wendy's of Western Virginia is committed to fostering growth and development among its team members, making it a compelling place for career advancement within the restaurant industry.
The role of Assistant Manager at Wendy's is a key leadership position designed for energetic and motivated individuals ready to contribute to the success of one of the franchise's many locations. Assistant Managers are entrusted with managing both the staff and daily operations, ensuring that the restaurant achieves high standards of food quality and customer satisfaction. This role involves working closely with the team to cultivate an atmosphere that customers prefer, while also effectively controlling essential operational aspects such as cash management, inventory control, and equipment maintenance. Assistant Managers support organizational goals by empowering employees and delivering service excellence consistently.
This position offers extensive skills training and multiple bonus programs, supporting staff to reach their full potential. Wendy's of Western Virginia places a strong emphasis on promoting from within, with many General Managers having advanced from Assistant Manager roles. The Assistant Manager will also play a crucial role in human resources functions, including staffing, interviewing, and employee engagement strategies aimed at maximizing retention and productivity. Additionally, they assist the General Manager with administrative responsibilities, helping to streamline operations. This opportunity provides not only competitive wages but also benefits like free meals, incentive bonuses, health and dental insurance options, 401(k) retirement plans, vacation pay, and comprehensive training programs, making it an attractive career path within a respected franchise.
This role is ideal for individuals with prior restaurant or retail experience who are seeking a dynamic work environment with opportunities for growth. The Assistant Manager must be adaptable to flexible scheduling, including late-night shifts, and prepared to meet physical demands such as standing for prolonged periods and traveling between various franchise locations and offices. Reliability, leadership, communication skills, and a commitment to superior customer service are essential traits for success in this role. Wendy's of Western Virginia provides a supportive, career-minded environment where employees are valued and motivated to excel. This position is independently operated by Wendy's franchise ownership and may have compensation and benefits specific to this franchise rather than the wider Wendy's corporate structure.
The role of Assistant Manager at Wendy's is a key leadership position designed for energetic and motivated individuals ready to contribute to the success of one of the franchise's many locations. Assistant Managers are entrusted with managing both the staff and daily operations, ensuring that the restaurant achieves high standards of food quality and customer satisfaction. This role involves working closely with the team to cultivate an atmosphere that customers prefer, while also effectively controlling essential operational aspects such as cash management, inventory control, and equipment maintenance. Assistant Managers support organizational goals by empowering employees and delivering service excellence consistently.
This position offers extensive skills training and multiple bonus programs, supporting staff to reach their full potential. Wendy's of Western Virginia places a strong emphasis on promoting from within, with many General Managers having advanced from Assistant Manager roles. The Assistant Manager will also play a crucial role in human resources functions, including staffing, interviewing, and employee engagement strategies aimed at maximizing retention and productivity. Additionally, they assist the General Manager with administrative responsibilities, helping to streamline operations. This opportunity provides not only competitive wages but also benefits like free meals, incentive bonuses, health and dental insurance options, 401(k) retirement plans, vacation pay, and comprehensive training programs, making it an attractive career path within a respected franchise.
This role is ideal for individuals with prior restaurant or retail experience who are seeking a dynamic work environment with opportunities for growth. The Assistant Manager must be adaptable to flexible scheduling, including late-night shifts, and prepared to meet physical demands such as standing for prolonged periods and traveling between various franchise locations and offices. Reliability, leadership, communication skills, and a commitment to superior customer service are essential traits for success in this role. Wendy's of Western Virginia provides a supportive, career-minded environment where employees are valued and motivated to excel. This position is independently operated by Wendy's franchise ownership and may have compensation and benefits specific to this franchise rather than the wider Wendy's corporate structure.
Job Requirements
- At least 2 years of restaurant/retail experience (experienced in serving customers)
- Ability to work flexible schedules that may include late nights (most drive-thru's open till midnight)
- The Assistant Managers must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, area office, etc
- Customer service skills, effective communication, leadership/organizational skills
- Reliability is a must
Job Qualifications
- At least 2 years of restaurant or retail experience
- Customer service skills
- Effective communication
- Leadership skills
- Organizational skills
Job Duties
- Work with your team to create a restaurant of choice by providing the best food in a friendly and fast paced environment
- Properly controlling and monitoring your store, cash, inventory, and equipment
- Manage, empower, and assist your team in achieving organizational goals that support our collective goal of Service Excellence for every customer that we serve
- The ability to perform HR duties for your employees in a way that maximize employee engagement and retention
- The opportunity to interview and recommend candidates for selection in order to achieve proper staffing levels
- Provide A+ training for every employee through our established systems
- Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards
- Assist General Manager with administrative tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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