Assistant Manager

Located at 920 Northern Blvd, Clarks Summit, PA, the establishment is a vibrant restaurant dedicated to delivering high-quality fast-casual dining experiences with an emphasis on excellent customer service and delicious sandwiches. Known for its commitment to quality and customer satisfaction, this restaurant thrives on its ability to provide a welcoming atmosphere while serving meals quickly and efficiently. The company values creativity, teamwork, and operational excellence, aiming to maintain a clean and organized environment that supports both staff and customers alike. Operating during various hours that include evenings, weekends, and holidays, the restaurant embraces flexibility and a strong work ethic to meet customer needs in a competitive market. Employees are expected to uphold the brand’s standards through dedicated service and adherence to established procedures. The Management team plays a critical role in ensuring daily operations run smoothly and that customers receive an exceptional dining experience each visit.

The role available is for a Shift Manager, an essential leadership position within the restaurant’s operational hierarchy. The Shift Manager is responsible for managing all functions of the restaurant during shifts when the General Manager is not present. This position requires overseeing a staff of approximately three to 15 employees, providing on-the-job training, and managing the ordering, receipt, storage, and issuing of all supplies necessary for smooth operations. Key responsibilities include supervising food preparation, sales, and service to guarantee fast, accurate food delivery and world-class customer service. The Shift Manager must forecast food usage accurately, ensure restaurant efficiency during rush periods, route deliveries, and supervise drivers to maximize delivery speed and business viability.

This position demands a hands-on leader who actively participates in daily food preparation, opening and closing procedures, preventive maintenance, and daily and weekly paperwork to maintain system integrity. The Shift Manager is the custodian of cash drawers during the shift and audits previous shifts’ procedures to ensure accuracy and compliance with company standards. Physical stamina is vital as the role involves standing, walking, lifting up to 50 pounds, and occasional climbing or balancing, alongside the mental acuity to handle math calculations, use computer software, and manage staff effectively.

Candidates must be willing to work overtime, holidays, and weekends as business needs require, have a valid driver’s license, reliable transportation, current automobile insurance, and maintain a clean driving record. The hourly wage for this role is $13, reflecting the combination of hands-on work and leadership responsibility expected from the successful applicant. This position falls under the Management category, highlighting its significance within the organizational structure. The successful Shift Manager will demonstrate strong leadership skills, operational expertise, and the ability to foster a team environment focused on delivering exceptional customer experiences and maintaining high standards of restaurant cleanliness and service.