Assistant Manager

Wichita, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,000.00 - $60,000.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

flexible scheduling

Job Description

Bricktown Brewery is a renowned restaurant known for its commitment to delivering exceptional guest experiences through excellent food, beverages, and top-tier service. Located in a vibrant and bustling community, Bricktown Brewery provides an inviting atmosphere where guests can enjoy a unique dining experience centered around craft beer and delicious food offerings. This establishment takes pride in upholding high standards of quality and customer satisfaction, making it a popular destination for locals and visitors alike. As a prominent player in the hospitality industry, Bricktown Brewery blends traditional brewing methods with innovative culinary techniques, creating a harmonious balance that appeals to a wide variety of tastes and preferences. The culture at Bricktown Brewery fosters teamwork, growth, and continuous improvement among its staff, creating a supportive environment where employees can thrive and develop their careers.

The Restaurant Manager role at Bricktown Brewery is central to maintaining the restaurant's high service standards and operational excellence. Reporting directly to the General Manager, the Restaurant Manager is responsible for overseeing the front-of-the-house (FOH) activities, ensuring smooth daily operations, and delivering exceptional guest service. This leadership position involves managing hourly team members, executing sales initiatives, and enforcing policies and procedures specific to Bricktown Brewery. The manager plays a critical role in maintaining safety and sanitation standards, monitoring food quality and presentation, handling guest complaints with professionalism, and ensuring a safe work environment for both guests and staff. Additionally, this role supports the general manager in financial oversight including budget adherence, payroll, invoice processing, and expense monitoring. Knowledge of restaurant equipment, health codes, POS systems, and administrative tools like Excel and Outlook is essential for success in this position.

This full-time position requires a dependable and enthusiastic individual who can work in a fast-paced environment while managing multiple priorities efficiently. The Restaurant Manager also plays an integral role in staff development, coaching team members to achieve performance goals, enhancing guest satisfaction, and enforcing company policies. The ideal candidate is someone with previous experience in restaurant operations, familiarity with hospitality practices, and strong communication skills. Bricktown Brewery offers a comprehensive training program, including certification requirements such as ServSafe and a Manager in Training program, designed to equip the manager with the necessary skills and knowledge to excel in the role. This opportunity presents a rewarding career path for motivated individuals looking to grow within the hospitality industry while contributing to a dynamic and thriving restaurant team.

Job Requirements

Minimum of 1 year working in restaurant environment
must be 21 years of age or older
knowledge of principles and processes for providing guest services
ability to motivate and develop team members
understanding of health and safety regulations
strong time management skills
ability to handle guest complaints professionally
ability to effectively communicate with team and management
ability to perform basic maintenance and upkeep
willingness to complete required training and certifications
able to walk and stand up to 10 hours
able to lift up to 50 pounds
availability to work 50+ hours per week including weekends
adherence to company policies and procedures including appearance standards

Job Qualifications

Minimum of 1 year working in restaurant environment
restaurant management experience preferred
2 year hospitality degree preferred
must be 21 years of age or older
effective communication skills
coaching and performance management abilities
knowledge of menu, food and beverage preparation
ability to analyze financial information and adhere to budgets
ability to make decisions in a fast-paced environment
proficiency with Ctuit, Aloha POS, Excel, Word, Ops Analytica and Outlook

Job Duties

Execute daily restaurant operations including supervision of the hourly team members
assist general manager with execution of sales initiatives and goals
support all FOH operations including systems adherence, health inspections, order guides, sales services, quality control of beer, and food order safety and sanitation
oversee presentation of food to ensure it meets Bricktown Brewery specifications
monitor compliance with health and safety regulations regarding food preparation and serving
maintain building, equipment and supply levels including contacting contractors for repairs and performing basic maintenance
promptly and professionally handle guest complaints and comments
ensure a safe working and guest environment and complete accident reports when necessary
communicate team member issues and complaints to management
sign off FOH and BOH team members at shift end
follow company procedures including crisis situations
complete manager in training projects
assist in hourly team member scheduling based on budget
support general manager with financial, HR, and payroll administrative duties
strictly follow cash handling and security procedures
communicate with general manager for monitoring expenditures and managing food, labor, and supply costs
perform other duties as assigned by regional manager or operations leadership