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Assistant Manager

Job Overview

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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and development programs
Retirement plan options
employee recognition programs

Job Description

The job opening is for an Assistant Manager position at a KFC restaurant located at 3306 Brooks St, Missoula, MT. This establishment is a part of the globally recognized KFC Corporation, but it is independently owned and operated by a local franchisee. The KFC brand is known worldwide for its quality fried chicken and customer service, maintaining a legacy that spans several decades. At this location, the franchisee manages all hiring decisions and employment-related matters, making this role a vital leadership position within the local restaurant team. The opportunity offers the chance to grow within a fast-paced, customer-centric environment, characteristic of the quick-service restaurant industry.

The Assistant Manager role serves as a critical training ground for aspiring restaurant management professionals. The position provides hands-on experience in overseeing day-to-day operations, supporting the Restaurant General Manager, and ensuring the restaurant meets its business goals. The successful candidate will have the opportunity to influence the guest experience positively by promoting high standards of customer service, cleanliness, and food quality. Leadership responsibilities include recruiting, training, mentoring staff, and fostering a collaborative and family-friendly work environment. The role also involves operational duties such as preparing work schedules, ordering supplies, managing daily paperwork, and occasionally handling cash deposits.

This Assistant Manager position demands a proactive, goal-oriented leader who thrives in a dynamic and fast-paced setting. The role is perfect for someone who enjoys motivating team members and taking pride in meeting and exceeding restaurant standards. Success in this role means not only helping the restaurant achieve its performance targets but also growing the team's capability through effective communication and leadership by example. Physical requirements include the ability to lift weights ranging from 25 to 85 pounds, standing for extended periods, and handling responsibilities that involve manual dexterity and safety awareness around kitchen equipment. The candidate must also demonstrate punctuality, enthusiasm, and embody the values that KFC represents.

This is a full-time position with competitive compensation dependent on the franchisee's policies. KFC Corporation is an Equal Opportunity Employer, ensuring fair consideration regardless of race, gender, age, or other protected categories. Applicants selected for employment may need to undergo a background check and provide proof of eligibility to work. This position provides a unique chance to build a career in restaurant management within a respected, global fast-food brand while working closely with a committed local team.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or food service industry
  • Ability to lift weights ranging from 25 to 85 pounds
  • Capable of standing for extended periods
  • Punctual and reliable
  • Good hearing to respond to auditory alarms
  • Manual dexterity for packing and cleaning
  • Ability to maintain confidentiality of company operations
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Previous experience in restaurant management or leadership role
  • Strong customer service skills
  • Ability to motivate and lead a team
  • Good communication and interpersonal skills
  • Basic understanding of cash handling and scheduling
  • Knowledge of food safety and cleanliness standards
  • High school diploma or equivalent

Job Duties

  • Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals
  • Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
  • Grow and mentor team through training and hiring
  • Effectively communicate goals, promotions, business updates, etc
  • Lead the overall positive and collaborative family environment
  • May include preparing work schedules
  • May include ordering food and supplies
  • May include preparing daily paperwork
  • May include making daily deposits
  • Employee on-the-job training

Job Criteria

Experience

Mid Level (3-7 years)


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