Assistant Manager

The establishment located at 13446 San Pedro Ave, San Antonio, TX 78216, United States, is a well-regarded restaurant known for delivering high-quality food products and world-class customer service. This dining venue thrives on fast and accurate service, specializing in a menu centered around sandwiches that consistently please a diverse clientele. This restaurant not only values the quality of its food but also places great emphasis on maintaining an organized, clean, and efficient environment to enhance the dining experience of its customers. With a strong focus on team collaboration and customer satisfaction, this restaurant operates with a commitment to excellence in every aspect of its service delivery.

The role of Assistant Manager within this restaurant is pivotal to the seamless running of daily operations and ensuring that the restaurant meets its service and quality standards, especially in the absence of the General Manager. The Assistant Manager is charged with overseeing a staff group of approximately three to 15 employees, providing leadership, guidance, and on-the-job training to promote team success and individual development. This leadership position involves managing critical functions such as ordering and inventory control to minimize waste and prevent theft. A significant aspect of the role includes forecasting and estimating food requirements to guarantee that resources are efficiently utilized per shift while maintaining optimal stock levels.

Furthermore, the Assistant Manager supervises food preparation and ensures that all food items are prepared and served according to the restaurant's high standards. The role requires an individual capable of multitasking effectively during busy periods, including stepping in as a shopper during peak times to sustain operational efficiency. In addition to managing the front and back of house functions, the Assistant Manager is responsible for the full cash drawer, ensuring financial integrity throughout their shift. The role also demands oversight of delivery routing and driver supervision to maximize delivery speed and business growth.

The Assistant Manager is entrusted with completing daily food preparation tasks, managing opening and closing procedures, maintaining accurate records, and performing preventive maintenance on restaurant equipment. This position requires strict adherence to established systems and procedures, all aimed at delivering a consistent, premium customer experience. Candidates for this role should be prepared for a physically demanding schedule with a requirement to work between 50-60 hours per week, including overtime, holidays, and weekends based on business needs. Essential qualifications include fluency in English, strong mathematical skills, and computer proficiency, particularly with Microsoft Excel and Word. Additionally, candidates must have the physical stamina for the role, a valid driver’s license, reliable transportation, automobile insurance, and a clean driving record.

This role offers a unique opportunity to lead and shape the customer service and operational success of a busy restaurant, placing you at the heart of a vibrant team dedicated to culinary excellence and customer satisfaction. The Assistant Manager plays a key role in supporting the General Manager, ensuring every customer receives outstanding service and every product delivered is of the highest quality, making it a critical component of the restaurant's ongoing success.