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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
performance bonuses
Career development opportunities
Job Description
Dunkin' is a leading global restaurant brand known for its commitment to serving high-quality coffee and baked goods with exceptional customer service. As a well-established franchise in the food and beverage industry, Dunkin' operates thousands of locations worldwide, with a focus on innovation, brand consistency, and delivering outstanding experiences to guests in every store. Each franchise location is independently operated, providing a unique opportunity for managers and team members to build local community relationships while upholding the Dunkin' brand standards.
The role of Assistant Restaurant Manager at Dunkin' is integral to the smooth operation and success of the restaurant. ... Show More
The role of Assistant Restaurant Manager at Dunkin' is integral to the smooth operation and success of the restaurant. ... Show More
Job Requirements
- high school diploma or equivalent
- previous leadership experience in retail, restaurant, or hospitality
- basic computer skills
- fluent in spoken and written English
- basic math and financial management skills
- ability to stand for extended periods
- ability to perform repetitive motions including bending, stooping, and reaching
- ability to lift packages if applicable
- willingness to work in small spaces
- ability to wear a headset if applicable
Job Qualifications
- basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant, or hospitality
- good analytical skills and business acumen
- ability to work well in a fast-paced team environment
- punctuality and honesty
- willingness to learn and embrace change
- ability to train and develop a team
- guest focused
- time management skills
- problem solving skills
- ability to motivate others
Job Duties
- perform all responsibilities of restaurant team members
- lead team meetings along with Restaurant Manager
- oversee brand training programs including scheduling, training, validating, and certifying team and shift lead staff
- ensure brand standards, recipes, and systems are executed
- create and maintain a guest focused culture
- review guest feedback results and implement action plans
- communicate restaurant priorities, goals, and results to team members
- execute new product rollouts including training, marketing, and sampling
- execute point of purchase in-store setup per brand standards
- maintain a safe, secure, and healthy environment complying with safety, food safety, and sanitation requirements
- control costs to maximize profitability
- complete inventory periodically
- support manager in weekly labor scheduling and staffing
- assign staff and deployment
- assist in completion of supplier and vendor orders
- conduct self-assessments and action plans
- ensure restaurant budget is met
- manage cash over/short and enforce cash management policies
- engage with Dunkin' Brands Field Operations team as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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