Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Great pay
flexible schedules
Exciting work environment
Career growth opportunities
Health Insurance
Paid Time Off
Employee Discounts
Job Description
Buffalo Wild Wings is a leading sports bar and restaurant chain known for its lively atmosphere, delicious wings, and wide selection of craft beers. With a presence in numerous locations across the country, Buffalo Wild Wings offers sports enthusiasts a place to gather, watch games, and enjoy great food in a fun, high-energy environment. The brand is dedicated to consistently providing exceptional guest experiences by combining the excitement of live sports with top-notch service and delicious menu offerings. They pride themselves on their dynamic work culture where employees thrive by being part of a motivated, team-oriented environment. Buffalo Wild Wings emphasizes career growth opportunities and values enthusiastic team members who contribute to their ongoing success. This position is a full-time role with competitive compensation and benefits designed to fit the needs of their workforce.
The Assistant Manager role at Buffalo Wild Wings is an integral leadership position that directly impacts the day-to-day success of the restaurant. This role requires an individual who thrives in a fast-paced, customer-focused environment, and who is passionate about delivering the ultimate guest experience in a sports bar setting. The Assistant Manager supports the management team by overseeing the front-of-house (FOH) operations, including hospitality, take-out, delivery, and server performance. A key responsibility is to ensure smooth restaurant operations while motivating and guiding the team to maintain high service standards and operational excellence. This role also involves organizing and executing local marketing initiatives and participating in programs designed to boost sales and guest engagement.
A successful Assistant Manager at Buffalo Wild Wings will have a blend of strong leadership skills, supervisory experience in the food service industry, and the ability to adapt quickly to a dynamic working environment. They are responsible for training and developing staff members to create an inclusive, enthusiastic workplace that rewards employees for meeting both organizational and personal goals. The Assistant Manager plays a crucial role in staff recruitment, scheduling, enforcing cash controls, and ensuring safety and security within the restaurant. Handling customer complaints promptly and effectively is also vital, as is coaching team members on conflict resolution. With the game always on and the energy high, this position offers an exciting career path for those passionate about sports and hospitality. The company provides flexible work schedules, competitive pay, and opportunities for career development, making Buffalo Wild Wings an excellent place for individuals looking to grow professionally in the restaurant management field.
The Assistant Manager role at Buffalo Wild Wings is an integral leadership position that directly impacts the day-to-day success of the restaurant. This role requires an individual who thrives in a fast-paced, customer-focused environment, and who is passionate about delivering the ultimate guest experience in a sports bar setting. The Assistant Manager supports the management team by overseeing the front-of-house (FOH) operations, including hospitality, take-out, delivery, and server performance. A key responsibility is to ensure smooth restaurant operations while motivating and guiding the team to maintain high service standards and operational excellence. This role also involves organizing and executing local marketing initiatives and participating in programs designed to boost sales and guest engagement.
A successful Assistant Manager at Buffalo Wild Wings will have a blend of strong leadership skills, supervisory experience in the food service industry, and the ability to adapt quickly to a dynamic working environment. They are responsible for training and developing staff members to create an inclusive, enthusiastic workplace that rewards employees for meeting both organizational and personal goals. The Assistant Manager plays a crucial role in staff recruitment, scheduling, enforcing cash controls, and ensuring safety and security within the restaurant. Handling customer complaints promptly and effectively is also vital, as is coaching team members on conflict resolution. With the game always on and the energy high, this position offers an exciting career path for those passionate about sports and hospitality. The company provides flexible work schedules, competitive pay, and opportunities for career development, making Buffalo Wild Wings an excellent place for individuals looking to grow professionally in the restaurant management field.
Job Requirements
- High school diploma or equivalent
- 2-3 years supervisory or management experience in a restaurant
- Valid driver’s license with reliable transportation
- Ability to work flexible hours, including nights and weekends
- Strong leadership and interpersonal skills
- Knowledge of labor laws, health codes, safe food handling, and sanitation
- Excellent communication and problem-solving abilities
Job Qualifications
- Has general knowledge of labor laws, health codes, safe food handling and sanitation
- High school or equivalent, Bachelor’s degree a plus
- Leadership skills - ability to supervise, train and motivate restaurant personnel
- 2-3 yrs. supervisory or management experience from a restaurant
- Ability to work with a high degree of independence and discretion
- Ability to work flexible hours
- Good written, verbal, math and interpersonal skills
- Valid drivers license with reliable transportation
- Ability to work in a fast-paced environment
Job Duties
- Manage restaurant FOH - assist the Management in leading the restaurant team
- Assistant Managers are on the front line, operating our restaurants on a day to day basis
- Responsible for overseeing the Hospitality/Take-Out/Delivery and Server performance
- Ensure operations are running smoothly while providing the ultimate experience for our sports fans
- Lead the in-restaurant Marketing initiatives and execute our rewards program
- Participates in maximizing sales and profits within the restaurant
- Prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
- Instructs, trains, coaches and develops the FOH restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
- Assists the Management with the recruiting and hiring of hourly employees
- Ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts
- Responsible for cash controls and enforcement of Company policies
- Assures that all safety and security procedures are followed within the restaurant
- Resolves customer complaints
- trains team in resolving restaurant issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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