Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $21.50
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling

Job Description

Great American Cookies is a beloved bakery chain known for its delicious, freshly baked cookies and desserts that bring joy to customers across various locations. As a part of The Cookie Place, Inc., Great American Cookies prides itself on delivering exceptional customer service, maintaining high-quality product standards, and creating an inviting environment that keeps guests coming back. The company boasts a rich history in the food service industry, emphasizing a culture of fun, teamwork, and customer satisfaction. Each store operates with a commitment to excellence, focusing on operational efficiency, cleanliness, and a memorable guest experience. As a recognized leader in... Show More

Job Requirements

  • 1-2 years of retail and/or food service management experience
  • 1-2 years of customer service experience
  • 1-2 years of cake decorating experience
  • Excellent customer service skills
  • Good verbal communication
  • Ability to multi-task
  • Attention to detail
  • Must be a team player
  • Must be 18+ years of age

Job Qualifications

  • 1-2 years of retail and/or food service management experience
  • 1-2 years of customer service experience
  • 1-2 years of cake decorating experience
  • Excellent customer service skills
  • Good verbal communication skills
  • Ability to multi-task
  • Attention to detail
  • Must be a team player

Job Duties

  • Assist the Store Manager with maximizing sales and profits
  • Recommend strategies to assist with the marketing of their store
  • Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards
  • Manage all cash handling procedures in the store including making deposits
  • Prepare ingredients for baking and decorating
  • Operate an oven and bake ingredients within standard constraints
  • Decorate cookies and cakes with a wide variety of templates
  • Ensure cleanliness of the store and all preparation areas
  • Assist with the recruiting, training, and development of store personnel
  • Coach and develop associates to meet operational goals
  • Serve guests and create an exciting experience
  • Handle all employee performance issues appropriately and in a timely manner, with pertinent, supporting documentation
  • Operate a register and ensure accountability of money and cash handling procedures are followed
  • Ensure that all company policies and procedures are followed
  • Ensure that all Federal, State and Local laws are in compliance within each restaurant
  • Perform paperwork and other administrative tasks
  • Adhere to all Great American Cookie and The Cookie Place, Inc. standards
  • Perform other duties as required

Job Location

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