Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $21.50
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Job Description
Great American Cookies is a beloved bakery chain known for its delicious, freshly baked cookies and desserts that bring joy to customers across various locations. As a part of The Cookie Place, Inc., Great American Cookies prides itself on delivering exceptional customer service, maintaining high-quality product standards, and creating an inviting environment that keeps guests coming back. The company boasts a rich history in the food service industry, emphasizing a culture of fun, teamwork, and customer satisfaction. Each store operates with a commitment to excellence, focusing on operational efficiency, cleanliness, and a memorable guest experience. As a recognized leader in... Show More
Job Requirements
- 1-2 years of retail and/or food service management experience
- 1-2 years of customer service experience
- 1-2 years of cake decorating experience
- Excellent customer service skills
- Good verbal communication
- Ability to multi-task
- Attention to detail
- Must be a team player
- Must be 18+ years of age
Job Qualifications
- 1-2 years of retail and/or food service management experience
- 1-2 years of customer service experience
- 1-2 years of cake decorating experience
- Excellent customer service skills
- Good verbal communication skills
- Ability to multi-task
- Attention to detail
- Must be a team player
Job Duties
- Assist the Store Manager with maximizing sales and profits
- Recommend strategies to assist with the marketing of their store
- Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards
- Manage all cash handling procedures in the store including making deposits
- Prepare ingredients for baking and decorating
- Operate an oven and bake ingredients within standard constraints
- Decorate cookies and cakes with a wide variety of templates
- Ensure cleanliness of the store and all preparation areas
- Assist with the recruiting, training, and development of store personnel
- Coach and develop associates to meet operational goals
- Serve guests and create an exciting experience
- Handle all employee performance issues appropriately and in a timely manner, with pertinent, supporting documentation
- Operate a register and ensure accountability of money and cash handling procedures are followed
- Ensure that all company policies and procedures are followed
- Ensure that all Federal, State and Local laws are in compliance within each restaurant
- Perform paperwork and other administrative tasks
- Adhere to all Great American Cookie and The Cookie Place, Inc. standards
- Perform other duties as required
Job Location
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