Assistant Innkeeper/General Manager

The Gables, located in the vibrant city of Raleigh, North Carolina, is a boutique hotel known for its commitment to exceptional hospitality, community engagement, and creative experiences. The Gables embodies a unique blend of innovative service and a welcoming atmosphere that serves as a home-away-from-home for guests. It is a place where quality, kindness, and inclusivity are prioritized, making every visitor feel welcomed and valued. The establishment operates with intention and a creative spirit, continually aiming to deliver memorable experiences while fostering a collaborative and celebratory environment for both its team and the broader community. The Gables is more than just a place to stay—it's an immersive experience that reflects and honors the local culture and spirit.

The Assistant Innkeeper role at The Gables is a vibrant and hands-on leadership position that offers an exciting opportunity to contribute to the guest experience in a meaningful way. This role operates under the supervision of the Innkeeper, and the individual in this position is responsible for managing day-to-day operations while ensuring the highest standards of service excellence. The Assistant Innkeeper acts as a dynamic host who brings energy, creativity, and a personable approach to every guest interaction. They are pivotal in shaping the atmosphere and identity of The Gables, seamlessly balancing hosting duties with event planning and operational management.

Ideal candidates for the Assistant Innkeeper position thrive in environments that are diverse and ever-changing. This role demands flexibility and a proactive mindset, with responsibilities ranging from hosting memorable gatherings at the Alcove Bar to curating unique on-site events and supporting the overall guest experience. The Assistant Innkeeper is also deeply involved in team leadership, helping to recruit, train, and mentor staff across multiple departments to uphold The Gables' core values of hospitality, creativity, and excellence.

Furthermore, this position requires strategic participation in financial management, including managing budgets, payroll, and inventory while monitoring key performance indicators to maximize profitability for both hotel and food and beverage operations. The Assistant Innkeeper plays a key role in ensuring compliance with health, safety, and labor regulations, maintaining a safe and welcoming environment for guests and staff alike. This is a full-time role with a starting salary range of $60,000 to $65,000, commensurate with experience, and includes paid time off and holiday pay. The Gables embraces diversity and inclusivity in its hiring practices and is an Equal Opportunity Employer committed to fostering an inclusive workplace. Employment is contingent upon a background check, and the employer participates in E-Verify. This role demands a flexible schedule as The Gables operates 24/7, including weekends, holidays, and evenings.